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Information and Process Management Undergraduate Courses
Departmental teaching interests include business process management, strategic information management, enterprise systems/SAP, designing for the value chain, information systems security, business intelligence and big data, and others.
GB310 Business Processes and Systems
Prerequisite(s): GB 212, GB 213, GB214
This course introduces students to the concept of a business as an integrated set of business processes and associated systems designed to deliver value to customers. Hands-on experience with SAP, a market leading enterprise system, will demonstrate how information systems can be used to support and improve business processes. Hands-on experience with a process modeling application will demonstrate how information technology can be used to model, analyze, and simulate typical business processes. Learning about emerging technologies and basic infrastructure concepts will enable students to envision creative IT solutions to business problems. Throughout the course, students will be learning how people, processes, and systems can be integrated most effectively to achieve organizational objectives.
IPM140 Adding Value with Information and Processes
Every day we participate in processes that are supported by information. For example, you might decide which concert to attend based on on-line reviews, or search and apply for a job on-line. Organizations that are successful at deriving value from their information and processes can achieve better outcomes than those that don't recognize this potential or know how to take advantage of it. This course introduces principles of good design and management of information and processes. It provides the foundation for developing skills in process design, definition, modeling, and analysis, as well as for identifying good information strategies. As a culminating experience, student teams will create value for a non-profit organization through an information and process design competition.
IPM210 Information Security and Computer Forensics
Prerequisite(s): IT 101
The security of electronically shared information is critical to organizational success. Increased connectivity is enabling to business, but is also enabling to unintentional entry of errors as well as intentional theft, modification and destruction of organizational data. This course will present an overview of information security management issues that must be addressed by organizations in today's ubiquitously networked environments. Specifically, we will delve into information security risks and related protection of data, networks and application software. In addition, we will cover computer forensics issues, including discussion on what organizations can do to collect evidence from various types of computer systems that might be employed to commit a crime, how to manage computer crime investigations and how to preserve evidence from various platforms including mobile devices.
IPM320 Decision Support and Business Intelligence
Prerequisite(s): CS 150 or IPM 140 or GB 310
Business intelligence provides applications and technologies used to gather, provide access to, and analyze information about company operations. Today's managers rely on decision support tools, which utilize the Web and graphical user interfaces, for analysis. New tools support collaborative work, have embedded artificial intelligence and assign intelligent agents for routine work. This course will cover all facets of management support systems (MSS): business intelligence for enterprise decision support, decision support systems, expert systems, and knowledge based systems. Cases are used throughout the course to exemplify concepts and provide students with analysis problems. Hands on experimentation and testing will be done in Excel.
IPM450 Enterprise Systems Configuration for Business
Prerequisite(s): GB 310 or Instructor's Permission
Most companies rely on enterprise systems to support their business processes. Companies purchase enterprise system software and then configure it to match the way they currently do business which may require package modification or system integration. Alternatively, systems are configured to match the practices designed into the software, which may involve business process reengineering and organizational change. In this course, students will gain hands-on experience configuring the world's leading enterprise software product, SAP R/3. Students will gain a deep understanding of how business processes work in a company setting, and how carefully configured software can lead to efficiency and effectiveness gains and support competitive strategy. The course will prepare students to participate in the enterprise system implementation process as a consultant, a business systems analyst, an auditor, or an expert user.