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Appointments & Emergencies

Scheduling an Appointment

Our services are offered by appointment. To schedule an appointment, call 781.891.2274 or come to the center in person. Before meeting with your clinician, you will need to complete a General Information Form and a Consent Form. You can download these and bring them with you to your first appointment, or you can arrive early and complete them in the office. To ensure that you are able to meet with a counselor as soon as possible, we will schedule your appointment with the first person available. You always have the option of working with another clinician if you would prefer to do so.


For same-day emergencies, we offer an emergency hour Monday through Friday, from 3:00 to 4:00 p.m. If possible, please call in advance to let us know you are coming. 

If you have an emergency and our office is closed, contact University Police at 781.891.3131. In the case of life-threatening emergencies during any hour of the day, contact University Police immediately at 781.891.3131. 

If you are feeling suicidal or worried about someone else's safety, contact: 

  • University Police: 781.891.3131
  • 24-hour crisis hotline:
    • Massachusetts 24-hour hotline: 617.247.0220
    • National Suicide Prevention Lifeline: 1.800.273.TALK (8255)