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Grievance Procedure

In compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, it is our policy that no qualified student will be excluded from participating in, denied the benefits of, or otherwise be subjected to discrimination in any university program or activity (unless undue hardship ensues or the integrity of an academic program is compromised).

If you believe there has been a violation of these laws (e.g., perceived discrimination based on disability, denial of an accommodation), you should contact Stephanie Brodeur, assistant director of disability services, at 781.891.2274 or sbrodeur@bentley.edu to voice your concerns and ask for resolution.

If, after a thorough discussion, all attempts to resolve the concerns are unsatisfactory, you may then file a grievance through the procedure below. If the Grievance Procedure is not pertinent to your complaint, the assistant director for disability services will recommend the best course of action.

Submitting a Grievance

1. You should submit your complaint in writing to the director of counseling and the associate dean of students, no later than 30 days from the perceived incident of discrimination. It should include:

  • Who was involved
  • What happened
  • Where it happened, the date, and the time
  • The perceived discrimination and how it affected you

2. In addition to submitting a written complaint, you may wish to schedule a meeting with the director of counseling/associate dean of students.
3. The director of counseling/associate dean of students will investigate the complaint and will notify you in writing of the decision within seven business days of receiving the complaint.
4. If you are not satisfied with the decision, you may wish to pursue an appeal. It should include:

  • The initial letter written to the director of counseling/associate dean of students
  • The written decision from the director of counseling/associate dean of students
  • An additional letter detailing the reasons for dissatisfaction and appeal

5. The appeal will be sent to the Disability Grievance Committee, which comprises:

  • Stacy Bradbury, director of human resources consulting and compliance
  • Judy Malone, general counsel
  • Jane Ellis, associate dean for academic services

6. You may also wish to schedule a meeting with the Disability Grievance Committee, which will investigate the grievance and render a final decision by submitting a written letter to you within 14 days. This letter will also be sent to the dean of students, the director of counseling/associate dean of students, and the assistant director of disability services.

Please note that a grievance may not be considered if you have not followed official procedure by submitting complete and current documentation and registering with the Office of Disability Services.

Exceptions to these procedures may be granted by the dean of students, the director of counseling/associate dean of students, or the general counsel.

If you are employed by the university and the grievance arises out of your employment, and you wish to report the grievance, you should refer to the Student Employment Manual.