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About Us


The CMT supports the development of best practices in marketing strategy, research and customer insight that enable students, faculty and business professionals to implement innovative and actionable marketing programs. The CMT provides consulting, education and research for business partners and academia to deliver digital marketing, social media, data analytics, and sustainable marketing strategies that shape our connected world.


The CMT supports Bentley academic community as well as corporate partners and clients in exploring the most engaging marketing questions we are facing today. Anually, the CMT hosts on average of over 250 focus groups and over 150 e-surveys targeting groups from 1,000 to over 100,000 respondents. Our client and project list span the worlds of consumer goods, retail, finance, healthcare, technology, government, healthcare, and education. Marketing analytics, primary and secondary research, digital marketing and social media tools are used to develop critical insights into consumer, industry and organizational behavior. The CMT research impacts major product launches, sales and marketing strategies, pre-and post-purchase planning, and return-on-investment decisions.


The CMT is an extraordinary teaching resource that enables Bentley faculty to provide students with hands-on experience with a broad range of new and evolving  marketing technology. Marketing faculty at Bentley draw on the center's rich resources to teach a highly innovative curriculum. Bentley's integrated business and marketing courses, as well as corporate immersion projects use the high tech, marketing specific capabilities of the CMT.


Corporate clients, marketing services and technology firms and market researchers at agencies in the US and abroad benefit from collaborations and strategic consulting projects with the CMT. They enjoy access to the world class marketing expertise and experience of the CMT team as well as the center's cutting edge marketing technology. Clients benefit from impartial insights from the CMT and the Bentley Marketing Department benefits from a close involvement and understanding of the issues facing marketers today.