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About Us

The User Experience Center (UXC) at Bentley University is a global consulting group that provides user experience research, design, and strategy services. We offer our clients design solutions based on a unique combination of in-depth industry expertise and scientific rigor. Since its foundation in 1999, the UXC has helped hundreds of clients around the world understand their users’ needs and how those needs can be met by intuitive, effective and engaging design.

Collectively, the senior staff at the UXC have more than 75 years of experience in the UX field. All client engagements are led by the senior staff, with support from the center's research associates. All research associates are pursuing their Master of Science in Human Factors in Information Design at Bentley University.

Our affiliation with the master’s program in Human Factors in Information Design provides the center with unique access to internationally-recognized experts and the latest research in the fields of user experience, human factors, usability, and marketing. Our affiliation with Bentley's Graduate School of Business keeps us focused on achieving the business goals of our clients. The UXC is also a proud partner and supporter of organizations around the world. 

Located on the beautiful Bentley University campus, the UXC is less than 30 minutes from downtown Boston. 

An introduction to the UXC by Bill Albert, Executive Director.