Presentations and Papers

2014 Presentations and Papers

Christopher Fry and Elizabeth Rosenzweig presented "Can't We All Just Get Along" at South x Southwest Interactive Conference, Austin, TX, March, 2014

Henry Lieberman, Elizabeth Rosenzweig, and Christopher Fry presented a poster and demo on Steptorials: Mixed-Initiative Learning of High-Functionality Applications, International Conference on Intelligent User Interfaces, Haifa, Israel, February, 2014 

Bill Albert presented the Role of Metrics in a UX Strategy, ConveyUX, February, 2014

Marc Resnick and Bill Albert, The Impact of Advertising Location and User Task on the Emergence of Banner Blindness: An Eye Tracking Study, International Journal of Human Computer Interaction, January, 2014

2013 Presentations and Papers

Marc Resnick and Bill Albert presented The Impact of Advertising Location and User Task on The Emergence of Banner Blindness: An Eye Tracking Study at HFES, October 2013

Fiona Tranquada presented “Expecting the Unexpected: Preparing for Successful User Research Sessions” at the UXPA Boston Conference, May 2013

Emerging Technologies are Creating New Ethical Challenges for UX Designers, Bill Gribbons, GIGaom, March 2013

Top 10 Usability Challenges - And How to Solve Them, Bill Albert, Internet Retailers Web Design and Usability, February 2013

The Four Waves of User Centered Design in UX Magazine, Bill Gribbons, UX Magazine, January 2013

2012 Presentations and Papers

Bill Albert presented "Essential Tools for Finding and Fixing Customer Experience Problems", Forrester Customer Experience Forum East, June 2012

Bill Albert presented "How Quick are we to Judge: A Case Study of Trust and Website Design", New York Technology Council, June 2012

Bill Albert presented "UX Consulting: A Look at the Bentley Design and Usability Center", New England Human Factors and Ergonomic Society, May 2012

Essential Tools for Finding and Fixing Customer Experience Problems, Bill Albert, Forrester Customer Experience Forum East, June 2012

How Quick are we to Judge: A Case Study of Trust and Website Design, Bill Albert, New York Technology Council, UX Consulting: A Look into the Bentley Design and Usability Center, June 2012

Bill Albert, New England Human Factors and Ergonomic Society, User Experience for Consumer Electronics, May 2012; Elizabeth Rosenzweig, MIT Media Lab, April 2012

2011 Presentations and Papers

Elizabeth Rosenzweig and Scott Gunter presented "Designing a Cohesive Customer Experience" at Big Design, Dallas, July 2011

Bill Albert and Fiona Tranquada presented the "Top 10 Challenges in E-commerce Usability" at the Litle Client Conference, Boston, June 2011

Remote Testing Tools and Methods, Bill Albert, Webinar with UserZoom, December 2011

User Experience of Interactive Educational Systems: An iPad Study, Amanda Davis, Vignesh Krubai, and Diego Mendes, World Usability Day 2011 at Microsoft NERD, November 2011

Designing a Cohesive Customer Experience, Elizabeth Rosenzweig and Scott Gunther, Big Design Conference, July 2011

Top 10 Challenges in E-commerce Usability, Bill Albert and Fiona Tranquada, Litle Client Conference, June 2011

Choosing the Right UX Methods for your Project, Bill Albert, UPA Virtual Webinar, May 2011

The Usability of Personal Health Records: Current State and Moving Forward, Bill Albert, HIMSS 11 Roundtable, February 2011

You Need an Outlet and a Browser: How Children Understand and Use the Internet, Cynthia Kamishlian and Bill Albert, UX Magazine, February 2011

2010 Presentations and Papers

Presentation report from Weymouth Design on Future Web User Experience and What it Means for Marketers, October 2010

Patient Preferences and Perceived Ease of Use in Inhaler Features: Genuair Other Inhalers, C. Hass, K. Engdahl, B. Albert, J. Setyawan, N. Mateo, CHEST 2010, November 2010

The Future of the Web User Experience, Bill Albert, FutureM, October 2010

A Preliminary Study: Illiteracy and Mobile Technology, Mindy Maxwell, UX Marathon, October 2010

Shopping for Online (Unmoderated) Usability Testing Tools, Bill Albert, UXMasterclass, Monteal, September 2010

What's the Latest Research on the Design of Web Pages Show?, Tom Tullis, Fiona Tranquada, and Marisa Siegel, Boston UPA Conference, June 2010

Did you See that Thing? An Eye Tracking Study on the Reliability of Self-Reported Awareness Measures, Bill Albert and Donna Tedesco, Boston UPA Conference, June 2010.

Squeezing 1,000 Users into the Lab or How to Conduct Online Usability Testing, Bill Albert, Tom Tullis, and Donna Tedesco, Boston UPA Presentation, May 2010.

Reliability of Self-Reported Awareness Measures Based on Eye Tracking, Bill Albert and Donna Tedesco, Journal of Usability Studies, February 2010

Watch a webinar on lab vs online usability testing with UserZoom, May 2010

2009 Presentations and Papers

Beyond the Usability Lab: Exploring Large-Scale User Experience Research, Bill Albert and Lena Dmitrieva, Usability Marathon, October 2009

Collecting and Analyzing Data to Help Drive Personas, Bill Albert, 2009 UPA conference, Portland, OR, June 2009

Ten Tips and Tricks in Automated (Unmoderated) Usability Studies, Bill Albert, 2009 UPA conference, Portland, OR, June 2009

Watch a UPA webinar by Bill Albert on: How to Choose the Right Methods for your Project, May 4, 2011

2008 Presentations and Papers

Usability Labs for Every Budget from $50 to $50,000, Rich Buttiglieri, UPA Boston 2009, Waltham, MA, May 2008

Reliability of Self-Reported Awareness Measures, Bill Albert, 2008 UPA conference, Baltimore, MD, June 2008

Tips and Tricks for Measuring the User Experience, Bill Albert and Tom Tullis, Boston UPA Conference, May 2008

2007 Presentations and Papers

Looking in the Crystal Ball: The Future of Usability, Bill Albert and Bill Gribbons, 2007 UPA conference, Austin, TX, June 2007