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UX Thought Leadership

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As a part of our aim to enhance the user experience field, we continuously share our knowledge within user research, usability, user-centered-design, and UX strategy. The platforms used to share our competence are primarily through publications of books and papers, conference presentations and workshops, as well as interviews with the media.

Recent News
June 6

UXPA International conference

Bill Albert presented a new metric to measure client engagement at the UXPA International Conference, Toronto, June, 2017

May 19

Boston UXPA

Heather Wright-Karlson presented "Experimenting with New Research Techniques" at Boston UXPA, May 19, 2017

April 25

New york city UXPA

Elizabeth Rosenzweig presented "Solving the Big Problems: UX of Medicare" at NYC UXPA, April 25, 2017

March 28

Next Generation Customer Experience

Bill Albert was on a panel "Creating a Customer Centric Culture" at NextGen Customer Experience, March, 2017

March 24

UXMag Awards

Bentley University's Human Factors in Information Design Program won best Academic UX program, March, 2017

Feb 24-25

UX Hong Kong 

Bill Albert recently delivered a Keynote at UX Hong Kong and taught a workshop on measuring customer engagement, February, 2017