Cyberlaw Topics: Dispute Resolution
This site contains an overview of Dispute Resolution, including:
Articles
General Information
Online Dispute Resolution Services
International Arbitration
Selected Cases
Articles
The Michigan Cyber Court: A Bold Experiment in the Development of the First Public Virtual Courthouse
By L. Ponte. "Recently, Michigan passed legislation that would establish the nation’s first public and fully virtual court in 2003. Under its proposed program, Michigan’s Cyber Court will not be limited to one specific physical location, but will operate primarily in cyberspace using e-mail, electronic filing systems, videoconferencing and Web broadcasts. Judges, lawyers, parties, witnesses and the public will participate in a bold experiment that will test the limits of these technological innovations beyond the physical limitations of current high tech courtrooms."
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General Information
Center for Information Technology and Dispute Resolution, UMASS- Amherst
"The Center for Information Technology and Dispute Resolution (CITDR) was established in September, 1997 with support from the Hewlett Foundation and the Department of Legal Studies at the University of Massachusetts. From 1995-1997, under a grant from the National Center for Automated Information Research, the Department sponsored the Online Ombuds Office, one of the first efforts in online dispute resolution (ODR)."
Conflict Resolution Information Source (CRInfo)
"CRInfo (pronounced "See Our Info") is a free service by the Conflict Research Consortium of the University of Colorado. It provides a massive clearinghouse with searchable database of information on alternative dispute resolution (ADR) or online dispute resolution (ODR)."
CPR Institute for Dispute Resolution
"Founded in 1979 as the Center for Public Resources, CPR's mission is to install alternative dispute resolution, or ADR, into the mainstream of corporate law department and law firm practice – to make the legal profession the preferred delivery system of ADR . This web site offers information regarding online dispute resolution protocols. "
FindLaw Resources: Dispute Resolution
"Resources from FindLaw about dispute resolution."
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Online Dispute Resolution Services
BBBOnline
"The Council of Better Business Bureaus, Inc. helps companies and major corporations manage consumer disputes through its Dispute Resolution (DRD) Division."
Cybersettle
"Automated blind bidding negotiation site. Cybersettle is an online settlement company and holder of patent # 6,330,551 for the Computerized Dispute Resolution System and Method."
iCourthouse
"Virtual courtroom. iCourthouse is a greatly streamlined version of the court system in the real world. Cases here move at internet speed. The cases are real, the jurors are real, and the verdicts are real."
Intellicourt
"An "intelligent alternative to court." This is a courtroom run by a private company, ArbitrationSolutions LLC."
Internet Neutral
"Internet NeutralSM is a quick and inexpensive way to resolve disputes between Internet businesses and their customers or suppliers, wherever they may be in the world, through the use of Internet or "online" mediation."
Michigan CyberCourt.net
"Official web site of Michigan's new virtual courtroom."
Square Trade
"eBay's online provider of ADR services for online auction disputes."
SmartSettle
"Utilizes optimization negotiation software to aid parties in setting priorities and improving on negotiated solutions."
WebAssured.com
"Offers med-arb process between online merchants and consumers under its Automated Dispute Resolution System (AdDResS)."
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International Arbitration
International Chamber of Commerce (ICC)
"The small group of far-sighted business leaders who founded ICC called themselves "the merchants of peace". Because its member companies and associations are themselves engaged in international business, ICC has unrivalled authority in making rules that govern the conduct of business across borders."
Inter-American Commercial Arbitration Commission
"The Inter-American Commercial Arbitration Commission has established, maintains, and administers throughout the Western Hemisphere a system for settlement, by arbitration or conciliation, of international commercial disputes. The system includes National Sections or Representatives in almost all countries in the Western Hemisphere."
London Court of International Arbitration
"The LCIA is one of the foremost providers of arbitration administration, for disputes arising out of the widest range of international commercial contracts."
Arbitration Institute of the Stockholm Chamber of Commerce
"The Arbitration Institute of the Stockholm Chamber of Commerce is one of the leading international arbitration institutions in the world. The Institute is a separate entity within the Stockholm Chamber of Commerce."
World Intellectual Property Organization (WIPO)
"The World Intellectual Property Organization (WIPO) is an international organization dedicated to promoting the use and protection of works of the human spirit. They also provide online arbitration in domain name disputes."
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Selected Cases
Terms and conditions of sale displayed oncomputer manufacturer's Web site and printed form inside the computer's shipping container are binding on the purchaser. See case.
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