MassMutual Financial Group
Practice Lead of User Experience Research and Design
Jennifer Fabrizi is currently the Practice Lead of User Experience Research & Design at MassMutual Financial Group, a mutual life insurance and retirement services company in western Massachusetts. She brings many years of experience to this panel as a User Experience designer, researcher, trainer, independent consultant, and director/manager of design teams.
She and her team have worked extensively on web-based applications and websites for sales agents and their support staff in MassMutual’s Sales Agency System. She is currently an MS-HFID graduate student at Bentley University and has a degree in classical music from Boston University, School of Music.