Work Order Request
The most efficient way to process a request for work is to submit it online. Our Infor EAM software allows you to view and track your submitted work orders.
When logging onto the Online Work Order Form, please use your eight-digit Bentley ID number without the @ symbol.
No cable, Internet or phone line requests should be requested through Facilities Management. Phone line repairs are completed by Telecommunications; cable repairs are requested through Residential Services (ext. 2148), and Internet problems should be reported to the Student Help Desk.
If your request is an emergency such as a power outage or a gas or burning odor, please call 781.891.2436 during our office hours. Please call Campus Police at 781.891.2201 for emergency requests when our office is closed.
Please note that not all work should be submitted as a Work Order. If the work more closely fits into the Project description below - please fill out a Project Request Form.
A Work Order:
May be work that is one or two-tasks performed by in-house staff and typically can be completed within one or two days.
A Project:
May have Capital funding approved by the Budget Office.
May or may not require an architect for design.
May be work that will take days or weeks to complete.
Will require pricing for Capital funding.
