Publications
Books and Monographs
Refereed Journal Articles Published and Accepted
Edited Contributions and Invited Comments
Book Chapters
Published Conference Proceedings and Book Reviews
Newspaper and Magazine Articles
Books and Monographs
Grover, Varun, and M. Lynne Markus (Eds.). 2008. Business Process Transformation, Armonk, NY: M. E. Sharpe, Inc.
Galliers, Robert D., M. Lynne Markus, and Susan M. Newell (Eds.). 2007. Approaches to Research in Information Systems, Oxon, UK: Routledge.
Bashein, Barbara J., and M. Lynne Markus. 2000. Data Warehouses: More Than Just Mining, Morristown, NJ: Financial Executives Research Foundation, Inc., available at: http://www.ferf.org (studies and books).
Bashein, Barbara J., M. Lynne Markus, and Jane B. Finley. 1997. Safety Nets: Secrets of Effective Information Technology Controls, Morristown, NJ: Financial Executives Research Foundation, Inc.
Markus, M. Lynne. 1984. Systems in Organizations: Bugs and Features, Marshfield, MA: Pitman Publishing.
Articles in Refereed Journals
Markus, M. Lynne, and Mark S. Silver. 2008. A Foundation for the Study of IT Effects: A New Look at DeSanctis and Poole’s Concepts of Structural Features and Spirit. Journal of the AIS, 9, 10/11, Special Issue.
Fedorowicz, Jane, Ulric J. Gelinas, Jr., Janis L. Gogan, Mickey Howard, M. Lynne Markus, Catherine Usoff, and Richard Vidgen. Forthcoming. Modelling Physical Barriers to Interorganizational Systems Implementation Success, International Journal of Information Technology and Management Special Issue on Opportunities and Challenges in Inter-organizational Collaboration in Information Systems Development.
Markus, M. Lynne. 2007. The Governance of Free/Open Source Software Projects: Monolithic, Multidimensional, or Configurational? Journal of Management and Governance, 11, 2: 151-163.
Soh, Christina, M. Lynne Markus and Goh Kim Huat. 2006. Electronic Marketplace and Price Transparency: Strategy, Information Technology and Success, MIS Quarterly, 30, 3 (September): 705-723.
Markus, M. Lynne, Charles W. Steinfield, Rolf T. Wigand, and Gabe Minton. 2006. Industry-wide IS Standardization as Collective Action: The Case of the US Residential Mortgage Industry, MIS Quarterly, 30, Special Issue: 439-465.
Named 2006 Paper of the Year, MIS Quarterly, 2007
Named 2006 IS Publication of the Year, International Conference on Information Systems, 2007
Recipient of Bentley University’s Outstanding Scholarly Contribution Award, 2008
Steinfield, Charles W., M. Lynne Markus, and Rolf T. Wigand. 2005. Exploring Interorganizational Systems at the Industry Level of Analysis: Evidence from the U.S. Home Mortgage Industry, Journal of Information Technology, 20: 244-231.
Wigand, Rolf T., Charles W. Steinfield, and M. Lynne Markus. 2005. IT Standards Choices and Industry Structure Outcomes: The Case of the United States Home Mortgage Industry, Journal of Management Information Systems, 22, 2 (Fall): 165-191.
Markus, M. Lynne, and Uric J. Gelinas. 2005. Comparing the Standards Lens with Other Perspectives on IS Innovations—The Case of CPFR, International Journal of IT Standards and Standardization Research, 4, 1 (Jan-June): 24-42.
Reprinted in: Jakobs, Kai (Ed.). 2008. Standardization Research in Information Technology: New Perspectives. Hershey, PA: Information Science Reference, pp. 185-201.
M. Lynne Markus. 2005. The Technology Shaping Effects of e-Collaboration Technologies—Bugs and Features, International Journal of e-Collaboration, 1, 1 (Jan-March): 1-23.
Named Best Paper published in International Journal of e-Collaboration, 2005
Updated and reprinted as: Markus, M. Lynne. 2007. Featuring Technology in Studies of e-Collaboration Technology Effects. In Ned Kock (Ed.). Emerging E-Collaboration Concepts and Applications. Hershey, PA: Idea Group Publishing, pp. 11-40.
Forman, Janis, and M. Lynne Markus. 2005. Research on Collaboration, Business Communication, and Technology: Reflections on an Interdisciplinary Academic Collaboration, The Journal of Business Communication, 42, 1 (January): 78-102.
Markus, M. Lynne, and Ji-Ye Mao. 2004. Participation in Development and Implementation: Updating a Tired, Old Concept for Today's IS Contexts, Journal of the AIS.
M. Lynne Markus. 2005. The Technology Shaping Effects of e-Collaboration Technologies–Bugs and Features, International Journal of e-Collaboration, 1, 1 (Jan-March): 1-23.
Forman, Janis, and M. Lynne Markus. 2004 forthcoming. Research on Collaboration, Business Communication, and Technology: Reflections on an Interdisciplinary Academic Collaboration, accepted for publication in The Journal of Business Communication.
M. Lynne Markus. 2004. Technochange Management: Using IT to Drive Organizational Change, Journal of Information Technology, 19: 4-20.
Blanchard, Anita, and M. Lynne Markus. 2004. The Experienced 'Sense' of a Virtual Community: Characteristics and Processes, The Data Base for Advances in Information Systems, 35, 1: 65-79.
Markus, M. Lynne, and Ellen Christiaanse. 2003. Adoption and Impact of Collaboration Electronic Marketplaces, Information Systems and e-Business Management, 1: 1-17.
Markus, M. Lynne, Ann Majchrzak, and Les Gasser. 2002. A Design Theory For Systems That Support Emergent Knowledge Processes, MIS Quarterly, 26, 3 (September): 179-213.
Soh, Christina, and M. Lynne Markus. 2002. B2B Marketplaces–Interconnection Effects, Strategic Positioning, and Performance, Systèmes d'Information et Management, 1 (7 Mars): 77-103.
Markus, M. Lynne, and Christina Soh. 2002. Structural Influences on Global E-Commerce Activity. Journal of Global Information Management, 10, 1 (Jan-Mar): 5-12.
Reprinted in Tan, Felix B. (Ed.). 2003. Advanced Topics in Global Information Management (Vol. 2). Hershey, PA: Idea Group Publishing, Inc., pp. 1-13.
Markus, M. Lynne. 2001. Toward a Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success, Journal of Management Information Systems, 18, 1 (Summer): 57-93.
Palmer, Jonathan W., and M. Lynne Markus. 2000. The Performance Impact of Quick Response and Strategic Alignment in Specialty Retailing, Information Systems Research, 11, 3 (September): 241-259.
Markus, M. Lynne, David Petrie, and Sheryl Axline. 2000. Bucking the Trends: What the Future May Hold for ERP Packages, Information Systems Frontiers, 2, 2 ( September): 181-193.
Updated and Reprinted as: Continuity Versus Discontinuity: Weighing the Future of ERP Packages, in Seddon, Peter, Graeme Shanks and Leslie Willcocks (Eds.) 2002 forthcoming. Second Wave ERP: Implementing For Effectiveness, Cambridge, UK: Cambridge University Press.
Markus, M. Lynne, Brook Manville, and Carole Agres. 2000. What Makes a Virtual Organization Work–Lessons from the Open Source World, Sloan Management Review, 42, 1 (Fall): 13-26.
Reprinted in Eric Brynjolfsson and Glen Urban (Eds.). 2002. MIT Sloan Management Review: Strategies for E-Business, San Francisco, CA: Jossey-Bass, pp: 281-308.
Markus, M. Lynne, Sheryl Axline, David Petrie, and Cornelis Tanis. 2000. Learning from Adopters' Experiences with ERP–Successes and Problems, Journal of Information Technology, 15, 4 (December) 245-265.
Updated and Reprinted in Seddon, Peter, Graeme Shanks and Leslie Willcocks (Eds.) 2002 forthcoming. Second Wave ERP: Implementing For Effectiveness, Cambridge, UK: Cambridge University Press.
Markus, M. Lynne, Cornelis Tanis, and Paul C. van Fenema. 2000. Multisite ERP Implementations, Communications of the ACM, 43, 3 (April): 42-46.
Koh, Christine, Christina Soh, and M. Lynne Markus. 2000. A Process Theory Approach to ERP Implementation and Impacts: The Case of Revel Asia, Journal of Information Technology Cases and Applications, 2, 1: 4-23.
El-Shinnawy, Maha, and M. Lynne Markus. 1998. Acceptance of Communication Media in Organizations: Richness or Features? IEEE Transactions on Professional Communication, 41, 4 (December): 252-253.
Bashein, Barbara J., and M. Lynne Markus. 1997 A Credibility Equation for IT Specialists, Sloan Management Review (Summer): 35-44.
Markus, M. Lynne, and Robert I. Benjamin. 1997. The Magic Bullet Theory In IT-Enabled Transformation, Sloan Management Review 38, 2 (Winter): 55-68.
Reprinted in Sethi, Vikram and William R. King. 1997. Organizational Transformation Through Business Process Reengineering, Upper Saddle Ridge, NJ: Prentice-Hall, pp. 484-503.
El-Shinnawy, Maha, and M. Lynne Markus. 1997. The Poverty of Media Richness Theory: Explaining People's Preferences for Electronic Mail and Voice Mail, International Journal of Human Computer Studies, 46: 443-467.
Markus, M. Lynne, and Robert I. Benjamin. 1996. Change Agentry–The Next IS Frontier, MISQ, 20, 4 (December): 385-407.
Silver, Mark S., M. Lynne Markus, and Cynthia Mathis Beath. 1995. The Information Technology Interaction Model: A Foundation for the MBA Core Course, MISQ, 19, 3 (September): 361-390.
Cooper, Robin, and M. Lynne Markus. 1995. Human Reengineering, Sloan Management Review (Summer): 39-50.
Abstracted in World Executive's Digest, December 1995: 50-51.
Translated and reprinted as Den Menschen reengineeren--geht das denn? Harvard Business Manager, 18, 1: 77-89.
Markus, M. Lynne. 1994. Electronic Mail as the Medium of Managerial Choice, Organization Science, 5, 4 (November): 502-527.
Markus, M. Lynne and Mark Keil. 1994. If We Build It They Will Come: Designing Information Systems That Users Want To Use, Sloan Management Review (Summer): 11-25.
Markus, M. Lynne. 1994. Finding a Happy Medium: Explaining the Negative Effects of Electronic Mail on Social Life at Work, ACM Transactions on Information Systems, 12, 2 (April): 119-149.
Reprinted in Kling, Rob (Ed.). 1996. Computerization and Controversy: Value Conflicts and Social Choices, (2nd ed.), San Diego, CA: Academic Press, pp. 490-524.
Soh, Christina, Neo Boon Siong, and M. Lynne Markus. 1993. IT2000: A Critical Appraisal of Singapore's State-Wide Strategic Planning Process for Information Technology, Journal of Strategic Information Systems, 2, 4 (December): 351-372.
Soe, Louise L., and M. Lynne Markus. 1993. Technological or Social Utility? Unraveling Explanations of Email, Vmail, and Fax Use. The Information Society, 9: 213-236.
Markus, M. Lynne, Tora K. Bikson, Maha El-Shinnawy, and Louise L. Soe. 1992. Fragments of Your Communication: Email, Vmail, and Fax, The Information Society, 8, 4: 207-226.
Markus, M. Lynne. 1992. Asynchronous Tools in Small Face-to-Face Groups, Information Technology and People, 6, 1: 29-48.
Markus, M. Lynne and Daniel Robey. 1988. Information Technology and Organizational Change: Causal Structure in Theory and Research, Management Science, 34, 5 (May): 583-598.
Markus, M. Lynne. 1987. Toward a 'Critical Mass' Theory of Interactive Media: Universal Access, Interdependence, and Diffusion, Communications Research, 14, 5 (October): 491-511.
Markus, M. Lynne, and Niels Bjørn-Andersen. 1987. Power Over Users: Its Exercise by System Professionals, Communications of the ACM, 30, 6 (June): 498-504.
Robey, Daniel and M. Lynne Markus. 1984. Rituals in Information Systems Design, MISQ, 8, 1 (March): 5-15.
Reprinted in Wetherbe, James M., V. T. Dock, and S. L. Mandall (Eds.). 1988. Readings in Information Systems: A Managerial Perspective, St. Paul, MN: West Publishing, pp. 200-210.
Markus, M. Lynne, and Jeffrey Pfeffer. 1983. Power and the Design and Implementation of Accounting and Control Systems, Accounting, Organizations, and Society, 8, 2/3 (February): 205-218.
Markus, M. Lynne. 1983. Power, Politics, and MIS Implementation, Communications of the ACM, 26, 6 (June): 430-444.
Reprinted in Ronald M. Baecker and W. A. S. Buxton (Eds.). 1987. Readings in Human Computer Interaction: A Multidisciplinary Approach, Los Altos, CA: Morgan Kaufmann Publishers, pp. 68-82.
Reprinted in R.D. Galliers and B.S.H. Baker (Eds.). 1994. Strategic Information Management: Challenges and Strategies in Managing Information Systems, Oxford: Butterworth Heinemann, pp. 297-328.
Reprinted in Michael D. Myers and David Avison (Eds.). 2002. Qualitative Research in Information Systems: A Reader, London, UK: Sage Publications, pp. 19-48.
Markus, M. Lynne, and Daniel Robey. 1983. The Organizational Validity of Management Information Systems, Human Relations, 36, 3: 203-226.
Markus, M. Lynne. 1981. Implementation Politics: Top Management Support and User Involvement. Systems, Objectives, Solutions, 1, 4 (November): 203-215.
Edited Contributions and Invited Comments
Markus, M. Lynne, and Carol S. Saunders. 2007. Looking for a Few Good Concepts … and Theories … for the Information Systems Field, MIS Quarterly, 31, 1: iii-vi.
Cederlund, Jerry, Robert Kauffman, Rajiv Kohli, M. Lynne Markus, Nigel Melville, Paul A Pavlou. 2007. Global Sourcing of IT Services: Necessary Evil or Blessing in Disguise? Communications of the AIS, 19, 4 (April).
O’Leary, Daniel E. and M. Lynne Markus. 2006. Microsoft’s Management Reporting: SAP, Data Warehousing, and Reporting Tools, Journal of Emerging Technologies in Accounting, 3, 1: 129-141.
Wigard, Rolf T., M. Lynne Markus, and Charles W. Steinfield. 2005. Preface to the Focus Theme Section: Vertical Industry Information Technology Standards and Standardization, Special Issue, Electronic Markets, 15, 4: 283-284.
Markus, M. Lynne. 2005 Introduction to the 2004 AIS Award Papers on Information Systems Education, Communications of the AIS, online.
Markus, M. Lynne. 2001. Viewpoint: Reflections on the Systems Integration Enterprise, Business Process Management Journal, 7 (3): 171-180.
Alter, Steven, Phillip Ein-Dor, M. Lynne Markus, Judy Scott, and Iris Vessey. 2001. Does the Trend Toward e-Business Call for Changes in the Fundamental Concepts of Information Systems? A Debate. Communications of the AIS, 5, 10 (April), http://cais.isworldnet.org.
Markus, M. Lynne, and Allen S. Lee. 2000. Special Issue on Intensive Research in Information Systems: Using Qualitative, Interpretive, and Case Study Methods to Study Information Technology–Third Installment Foreword, MIS Quarterly, 24, 2 (September): 473-4.
Markus, M. Lynne. 2000. Paradigm Shifts–E-Business and Business/Systems Integration, Communications of the AIS, 4, 10 (November), http://cais.isworldnet.org.
Markus, M. Lynne. 2000. Conceptual Challenges in Contemporary Information Systems Research, Journal of Global IT Management, 8, 3 (July-Sept.): 42-46, and expanded version in Communications of the AIS, 3, 4 (February), http://cais.isworldnet.org.
Markus, M. Lynne, and Allen S. Lee. 2000. Special Issue on Intensive Research in Information Systems: Using Qualitative, Interpretive, and Case Study Methods to Study Information Technology–Second Installment Foreword, MIS Quarterly, 24, 1 (March): 1-2.
M. Lynne Markus, and Allen S. Lee. 1999. Special Issue on Intensive Research in Information Systems: Using Qualitative, Interpretive, and Case Study Methods to Study Information Technology–Foreword, MIS Quarterly, 23, 1 (March): 35-38.
Davenport, Thomas H., and M. Lynne Markus. 1999. Rigor vs. Relevance Revisited: Response to Benbasat and Zmud, in MIS Quarterly, 23, 1 (March): 19-23.
Markus, M. Lynne. 1998. Strategic Performance Measurement–Lessons From the Field of Organizational Change, Journal of Strategic Performance Measurement, 2, 2 (April/May): 36-45.
Robey, Daniel, and M. Lynne Markus. 1997. Beyond Rigor and Relevance: Producing Consumable Research About Information Systems, Information Resources Management Journal Special Issue on The Role of Business in Information Technology Research, 11, 1 (Winter): 7-15.
Markus, M. Lynne. 1996. The Futures of IT Management, The Data Base for Advances in Information Systems, 27, 4 (Fall): 68-84.
Reprinted in Grover, Varun, and Bill Kettinger (Eds.). 2000. Process Think: Winning Perspectives for Business Change in the Information Age, Middletown, PA: Idea Group Publishing, Inc., pp. 378-395.
Bashein, Barbara J., M. Lynne Markus, and Patricia Riley. 1994. Preconditions for BPR Success, And How to Prevent Failure, Information Systems Management, 11, 2 (Spring): 7-13.
Reprinted in Sethi, Vikram and William R. King. 1997. Organizational Transformation Through Business Process Reengineering, Upper Saddle Ridge, NJ: Prentice-Hall, pp.538-549.
Markus, M. Lynne. 1987. Chargeback as an Implementation Tactic for Office Communication Systems, Interfaces, 17, 3 (May-June): 54-63.
Markus, M. Lynne. 1982. Statement of Concern. Office: Technology & People, 1, 1 (March): 34-36.
Poza, Ernesto J., and M. Lynne Markus. 1980. Success Story: The Team Approach to Work Restructuring, Organizational Dynamics, Winter: 3-25.
Book Chapters
Markus, M. Lynne, and Varun Grover. 2008. Consolidating Knowledge on the Journey of Business Process Transformation, in Varun Grover and M. Lynne Markus (Eds.), Business Process Transformation, Armonk, NY: M. E. Sharpe, Inc., pp. 1-19.
Markus, M. Lynne, Andrew Dutta, Charles W. Steinfield, and Rolf T. Wigand. 2008. The Computerization Movement in the US Home Mortgage Industry: Automated Underwriting from 1980 to 2004, in Kenneth L. Kraemer and Margaret S. Elliott (Eds.) Computerization Movements and Technology Diffusion: From Mainframes to Ubiquitous Computing, Medford, NY: Information Today, pp. 115-144.
Steinfield, Charles W., Rolf T. Wigand, M. Lynne Markus, and Gabe Minton. 2007. Promoting E-Business Through Vertical IS Standards: Lessons From the US Home Mortgage Industry, in Victor Stango and Shane Greenstein (Eds.). Standards and Public Policy, Cambridge, UK: Cambridge University Press.
Markus, M. Lynne. 2004. Fit For Function: Functionalism, Neofunctionalism, and Information Systems. In John Mingers and Leslie Willcocks (Eds.) Social Theory and Philosophy for IS, London: John Wiley & Sons Ltd, pp. 27-55.
Markus, M. Lynne and Daniel Robey. 2004. Why Stuff Happens: Explaining the Unintended Consequences of Using Information Technology, to appear in Morten Thanning Vendelo and Kim Viborg Andersen (Eds.), The Past and Future of Information Systems, Elsevier Butterworth-Heinemann, pp.61-93.
Markus, M. Lynne. 2005. e-Business Change Management: Effective Implementation of e-Business Strategies. In Ali Farhoomand. Managing (e) Business Transformation: A Global Perspective, Houndmills, UK: Palgrave Macmillan, pp. 376-401.
Markus, M. Lynne, Sheryl Axline, Dana Edberg, and David Petrie. 2003. The Future of Enterprise Integration: Strategic and Technical Issues in Systems Integration. In Jerry N. Luftman (Ed.). Competing in the Information Age: Align in the Sand, 2nd ed., Oxford: Oxford University Press, pp. 252-287.
Markus, M. Lynne. 2000. Toward an Integrative Theory of Risk Control, in Richard Baskerville, Jan Stage, and Janice I. DeGross (Eds.). Organizational and Social Perspectives on Information Technology, Boston, MA: Kluywer Academic Publishers: 167-178.
Markus, M. Lynne, and Cornelis Tanis. 2000. The Enterprise Systems Experience–From Adoption to Success. In R.W. Zmud (Ed.) Framing the Domains of IT Research: Glimpsing the Future Through the Past, Cincinnati, OH: Pinnaflex Educational Resources, Inc.: 173-207. http://www.pinnaflex.com/framing/contents.htm
Markus, M. Lynne. 1999. Thinking the Unthinkable: What Happens If the IS Field As We Know It Goes Away? In W. Currie and R. Galliers (Eds.). Rethinking MIS, Oxford, UK: Oxford University Press: 175-203.
Markus, M. Lynne, and Robert I. Benjamin. 1997. IT-Enabled Organizational Change: New Developments for IS Specialists. In Chris Sauer, Philip Yetton, and Associates. Steps to the Future: Fresh Thinking on the Dynamics of IT-Based Organizational Transformation, San Francisco, CA: Jossey-Bass: 115-142.
Grudin, Jonathan, and M. Lynne Markus. 1997. The Organizational Contexts of Development and Use. In Allen B. Tucker, Jr. (Ed.). The Computer Science and Engineering Handbook, CRC Press: 1424-1439.
Grudin, Jonathan, and M. Lynne Markus. 1997. Organizational Issues in Development and Implementation of Interactive Systems. In M.G. Helander, T.K. Landauer, and P. Prabhu (Eds.), Handbook of Human-Computer Interaction (2nd ed.), Amsterdam, The Netherlands: Elsevier Science: 1457-1474.
Forman, Janis, and M. Lynne Markus. 1996 in press. Research on Collaboration, Composition, and Technology: A Meeting Place for Academic Disciplines. To appear in Ann Hill Duin and Craig J. Hansen (Eds.). Collaboration in Technical Communication: Research Perspectives, Hillsdale, NJ: Lawrence Erlbaum Associates, Publishers.
Bouchard, Lyne, and M. Lynne Markus. 1996. Managing One's Business Partners: The Selling of EDI. In Jon W. Beard (Ed.). Impression Management and Information Technology, Westport, CT: Quorum Books: 65-91.
Markus, M. Lynne, and Daniel Robey. 1995. Business Process Reengineering and the Role of the Information Systems Professional. V. Grover and W. Kettinger (Eds.), Business Process Reengineering: A Strategic Approach, Middletown, PA: Idea Group Publishing: 569-589.
Markus, M. Lynne, and Christina Soh. 1993. Banking on Information Technology: Converting IT Spending Into Firm Performance. In Rajiv D. Banker, Robert J. Kauffman, and Mo Adam Mahmood (Eds.). Perspectives on the Strategic and Economic Value of Information Technology Investment, Middletown, PA: Idea Group Publishing: 364-392.
Markus, M. Lynne. 1992. Critical Mass Contingencies for Telecommunications Consumers. In C. Antonelli (Ed.). The Economics of Information Networks, Amsterdam: Elsevier: 431-450.
Markus, M. Lynne. 1990. Toward A 'Critical Mass' Theory of Interactive Media. In Janet Fulk and Charles W. Steinfield (Eds.). Organizations and Communication Technology, Newbury Park, CA: Sage Publications:194-218.
Markus, M. Lynne. 1989. Case Selection in A Disconfirmatory Case Study. In James I. Cash and Paul R. Lawrence (Eds.). The Information Systems Research Challenge -- Volume 1: Qualitative Research Methods, Boston, MA: Harvard Business School Publishing Division: 20-26.
Culnan, Mary J., and M. Lynne Markus. 1987. Information Technologies. In Frederick M. Jablin, Karlene H. Roberts, Linda L. Putnam, and Lyman W. Porter (Eds.), The Handbook of Organizational Communication, Newbury Park, CA: Sage Publications: 420-443.
Petro, Frank A., Jr., David R. Brodwin, Charles V. Callahan, Charles E. Goodman, Gary E. Lion, M. Lynne Markus, James C. O'Keefe, Donald L. Tatzin, and Peter G. Vajta. 1984. Managing for Strategic Performance. In R. Lamb (Ed.). Advances in Applied Business Strategy, Vol. 1, Greenwich, CT: JAI Press: 77-112.
Markus, M. Lynne. 1983. Socio-Technical Systems: Concepts and Applications. In Terry Connolly (Ed.). Scientists, Engineers, and Organizations, Monterey, CA: Brooks/Cole Engineering Division: 231-246.
Cummings, Thomas G., and M. Lynne Markus. 1979. A Socio-Technical Systems View of Organizations. In Cary L. Cooper (Ed.). Behavioral Problems in Organizations, Englewood Cliffs, NJ: Prentice-Hall: 59-77.
Published Conference Proceedings and Book Reviews
Williams, Christine B., Steve Sawyer, Jane Fedorowicz, M. Lynne Markus, Martin Dias, Dax Jacobson, Michael Tyworth, Sonia Vilvovsky. 2008. Mapping Theory to Practice: A Cartographic Analysis of Public Safety Networks, Accepted for presentation at 9th Annual International Conference on Digital Government Research (dg.o2008) in Montreal, Canada on May 18-21, 2008.
Blanchard, Anita, and M. Lynne Markus. 2007. Technology and Community Behavior in Online Environments, Third International Conference on Communities and Technologies, Ann Arbor, MI, June 28-30.
Sean Hansen, Kalle Lyytinen, M. Lynne Markus. 2006. The Legacy of “Power and Politics” in Disciplinary Discourse: A Citation Analysis. Proceedings of the Twenty-seventh International Conference on Information Systems, Milwaukee, WI, December 10-13, online. Best Paper in Track.
Fedorowicz, Jane, M. Lynne Markus, Steve Sawyer and Christine B. Williams. 2006 “Design Principles for Public Safety Response Mobilization”, National Conference on Digital Government Research (DGo), San Diego, CA.
Fedorowicz, Jane, Ulric J. Gelinas, Janis L. Gogan, Mickey Howard, M. Lynne Markus, Catherine Usoff, Richard Vidgen. 2005. Business Process Modeling Notation for Successful Implementation of Interorganizational Systems, Proceedings of the 2005 Americas Conference on Interorganizational Systems, Omaha, NE, online.
Markus, M. Lynne, Andrew Dutta, Charles W. Steinfield, Rolf T. Wigand. 2005. The Computerization Movement in the US Home Mortgage Industry, 1980-2004, Proceedings of the CRITO Workshop on Social Informatics, an invitational workshop in memory of Rob Kling, on CD-ROM.
Gelinas, Jr, Ulric J., and M. Lynne Markus. 2005. The Standards Lens on IS Innovations–The Case of CPFR, accepted for publication in the Proceedings of the 38th HICSS conference, Hawaii.
Wigand, Rolf T., Charles W. Steinfield, and M. Lynne Markus. Forthcoming 2005, Impacts of Vertical IS Standards: The Case of the US Home Mortgage Industry, Proceedings of the 38th HICSS conference, Hawaii. Nominated for best paper award in the research track.
Markus, M. Lynne, Charles W. Steinfield, and Rolf T. Wigand. 2003. The Evolution of Vertical IS Standards: Electronic Interchange Standards in the US Home Mortgage Industry, Proceedings of the ICIS Pre-conference MISQ Special Issue Workshop on Standard Making: A Critical Research Frontier for Information Systems, Seattle, WA, December 12-14, pp. 80-91.
Markus, M. Lynne, Charles W. Steinfield and Rolf T. Wigand. 2003Vertical IS Standards in the US Home Mortgage Industry. Proceedings of the STAR 2003 Conference: Socio-economic Trends Assessment for the Digital Revolution, Milan, Italy: November 14. http://ebusiness.tc.msu.du/mortgage
Christiaanse, Ellen, and M. Lynne Markus. 2003. Participation in Collaboration Electronic Marketplaces, Proceedings of the 36th Hawaii International Conference on Systems Sciences, Kona, Hawaii, January. On CD-ROM
Soh, Christina, and M. Lynne Markus. 2002. B2B e-Marketplaces–A Strategic Archetypes Approach, Proceedings of the International Conference on Information Systems, Barcelona, Spain, December. Online.
Christiaanse, Ellen, and M. Lynne Markus. 2002. B2B e-Marketplaces and the Structure of Channel Relationships, Proceedings of the International Conference on Information Systems, Barcelona, Spain, December, Online.
Markus, M. Lynne, Probir Banerjee, and Louis Ma. 2002. Electronic Marketplaces in Hong Kong's Trading Industry, Proceedings of the 35th Hawaii International Conference on Systems Sciences, Kona, Hawaii, on CD.
Blanchard, Anita, and M. Lynne Markus. 2002. Sense of Virtual Community–Maintaining the Experience of Belonging, Proceedings of the 35th Hawaii International Conference on Systems Sciences, nominated for best paper award in the research track, on CD.
Brehm, Lars, Armin Heinzl, and M. Lynne Markus. 2001. Tailoring ERP Systems: A Spectrum of Choices and their Implications, Proceedings of the 34th Annual Hawaii International Conference on Systems Sciences, Maui, Hawaii, on CD.
Preiser-Houy, Lara, and M. Lynne Markus, 2000. Technical Expert, Service Provider or Partner–What Determines the Role Choices of IS Specialists? Proceedings of the AmCIS 2000 Conference.
Brehm, Lars, and M. Lynne Markus. 2000. The Divided Software Life Cycle of ERP Packages, Proceedings of the First Global Information Technology Management Conference, Memphis, TN, June 11-13, 2000, pp. 43-46.
Eriksen, Lars Bo, Sheryl Axline, and M. Lynne Markus. 1999. What Happens After "Going Live" With ERP Systems? Competence Centers Can Support Effective Institutionalization, Proceedings of the Fifth Americas Conference on Information Systems, Milwaukee, WI, pp. 776-778.
Markus, M. Lynne. 1997. The Qualitative Difference in IS Research and Practice, Proceedings of the IFIP TC 8 8.2 International Conference on Information Systems and Qualitative Research, Philadelphia, PA, pp. 11-27.
Gray, Paul, M. Lynne Markus, and Steve PonTell. 1996. The Role of Telecommuting in an Integrated Workplace: The Worksmart Project, Proceedings of SIGCPR/SIGMIS '96, Denver, CO, pp. 138-151.
Bashein, Barbara J., Jane B. Finley, and M. Lynne Markus. 1996. Meeting the Controls Challenges of New Information Technologies. Proceedings of the 1996 AIS Americas Conference, Phoenix, AZ, pp. 217-219.
Soh, Christina and M. Lynne Markus. 1995. How IT Creates Business Value: A Process Theory Synthesis, Proceedings of the Sixteenth International Conference on Information Systems, Amsterdam, The Netherlands, pp. 29-41.
Markus, M. Lynne. 1994. Review of Intellectual Teamwork by J. Galegher, R.E. Kraut and Carmen Egido (Eds.), Administrative Science Quarterly, 39, 1 (March): 179-183.
El-Shinnawy, Maha M., and M. Lynne Markus. 1992. Media Richness Theory and New Electronic Communication Media: A Study of Voice Mail and Electronic Mail, Proceedings of the International Conference on Information Systems, Dallas, TX, pp. 91-105.
Markus, M. Lynne. 1990. Critical Mass Contingencies for Telecommunications Consumers. In M. Carnevale, M. Lucertini, and S. Nicosia (Eds.). Modelling the Innovation: Communications, Automation and Information Systems, Amsterdam: North Holland-Elsevier, pp. 103-112.
Markus, M. Lynne and Terry Connolly. 1990. Why CSCW Applications Fail: Problems in the Adoption of Interdependent Work Tools, Proceedings of the Conference on Computer-Supported Cooperative Work, Los Angeles, CA, pp. 371-380.
Markus, M. Lynne, Mark S. Silver, and E. Burton Swanson. 1990. The Ph.D. Program in Information Systems at UCLA, Proceedings of the 23rd Hawaii International Conference on System Sciences, Kailua-Kona, HI, pp. 568-573.
Markus, M. Lynne. 1986. Review of Beyond Mechanization by L. Hirschhorn, Administrative Science Quarterly, 31, 4 (December): 687-689.
Baker, Vicki F., and M. Lynne Markus. 1985. Understanding Managerial and Professional Office Automation Preferences, AFIPS: Proceedings of Office Automation Conference, Atlanta, GA, pp. 141-148.
Markus, M. Lynne, 1993. Workstations for Adminstrative Support Staff Transform the Organization. AFIPS: Proceedings of the 1993 Office Automation Conference, Philadelphia, PA.
Markus, M. Lynne. 1982. Office Automation Revisited: Rethinking Early Views. AFIPS: Proceeding of the Office Automation Conference, San Francisco, CA: pp. 767-771.
Markus, M. Lynne. 1979. Some Neglected Outcomes of Organizational Use of Computing Technology -- and Their Implications for Systems Designers, AFIPS: The National Computer Conference, New York, NY, pp. 397-401.
Friedlander, Frank, and M. Lynne Markus. 1978. Review of Managing the Human Service Organization: From Survival to Achievement by R. Steiner, Contemporary Psychology, 23, 11 (November): 938-940.
Grundstein, Nathan D., and M. Lynne Markus. 1976. A Socio-Technological Assessment of interactive Media, Proceedings of the Fourteenth Annual Conference of the Urban and Regional Information Systems Association, Atlanta, GA, pp. 32-39.
Newspaper and Magazine Articles
Markus, M. Lynne. 2001. Challenges of the Virgin Territory. In Gartner Group, 2001: A Marketplace Odyssey, pp. 57-58.
Markus, M. Lynne. 2000. Enterprise Systems–The Trajectory of Business, Systems, and Technology Market Change, Financial Times Mastering Information Management, November 20.
Reprinted as "Enteprise Systems: Not an Easy Fit" in Pickford, James (Ed.). 2001. Financial Times Mastering Informaton Management, London: Financial Times Prentice Hall, pp.447-451.
Markus, M. Lynne. 1999. How Workers React, Financial Times Mastering Information Management, March 22, pp. 2-3.
Reprinted in Marchand, Donald A., Thomas H. Davenport, and Tim Dickson (Eds.). 2000. Financial Times Mastering Information Management Complete MBA Companion in Information Management, London: Financial Times Prentice Hall, pp. 233-238.
Markus, M. Lynne. 1999. Organising a Better IT Function, Financial Times Mastering Information Management, February 12, p. 6-7.
Reprinted in Marchand, Donald A., Thomas H. Davenport, and Tim Dickson (Eds.). 2000. Financial Times Mastering Information Management Complete MBA Companion in Information Management, London: Financial Times Prentice Hall, pp. 78-82.
Markus, M. Lynne, and Robert I. Benjamin. 1997. Are You Gambling on a Magic Bullet, Computerworld Leadership Series, 3, 10 (October 20), opposite page 42.
Markus, M. Lynne. 1997. Technichange: Hard Lessons About Soft Stuff–A Case Against Reengineering, Drucker Management, 1, 1 (Spring): 27-32.
Soh, Christina, and M. Lynne Markus. 1997. Rethinking IT Theory. MIS South East Asia (January): 42-47.
Markus, M. Lynne. 1995. New Frontiers for IS, Ernst & Young Mastering Information & Technology, Reinventing IS Working Group Thoughts on the Run Note #8 (February).
Markus, M. Lynne. 1994. Do-It-Yourself Reengineering, Drucker Magazine (Spring): 13-16.
Markus, M. Lynne. 1983. How to Customize Your OA Workstation, Office Administration and Automation (November), pp. 35-38.
Markus, M. Lynne. 1983. The New Office: More Than You Bargained For, ComputerWorld OA (February), pp. 37-40, 44.
Markus, M. Lynne, and JoAnne Yates. 1982. Office Automation: Historical Lessons for the Automated Office, Computer Decisions (June), pp. 116, 118-19, 260.
