Human Factors in Information Design

At Bentley, the user experience begins with a solid understanding of human behavior, enriched by detailed user research, which leads to product insights and design innovation.

Framed in a business context, this process focuses on leveraging the user experience for competitive advantage.

News and Events

Self-Service Kiosks: The Future of UX

HFID Program Director Bill Gribbons shares his expertise on the future of user experience with self-service kiosks in an article in ComputerWorld.

User-Centered Design: Bill Gribbons featured in UX Magazine

Discover the Four Waves of User-Centered Design in a recent piece written by HFID Program Director Bill Gribbons, published in UX Magazine. 

Contact

General Information

For more information about the application or financial aid processes, contact Kristen Shockley at 781.891.2128 or kshockley@bentley.edu.

MSHFID Program

If you have specific questions regarding the Bentley MSHFID program, contact program director Bill Gribbons at 781.891.2926 or wgribbons@bentley.edu.