Chauncey Wilson has spent more than 20 years as an engineering psychologist, user interface designer, usability engineer, and product development manager. His publication credits include the Handbook of Informal and Formal HCI Methods, articles for academic journals such as User Experience and ACM Interactions, and numerous book chapters for usability-related texts. As a consultant, Wilson has worked on projects for Microsoft, FedEx, Reuters, 3COM and other clients.