Nancy Dickenson is a noted leader in the fields of user experience design and research. A founding member of the Product Marketing Multimedia team at Apple, she went on to establish digital media teams at ABC News and HarperCollins before joining the startup world.
In 1998, as general manager at e-business innovator Scient Corporation, Dickenson built a global team of more than 300 user-experience professionals. She has directed the design of web businesses for Wells Fargo, Sephora, Major League Baseball, Realtor.com and many other Fortune 500 companies. Her background also includes serving as senior director of user experience at eBay and as CEO of fundraising support organization FirstGiving.
From her current base in San Rafael, Calif., Dickenson consults on leadership in user-centered businesses and on conducting strategic user research.