Albert directs the User Experience Center at Bentley, engaging more than 15 years of experience in human factors, usability, and user research for his role. His expertise include user interface design, information architecture, qualitative and quantitative research techniques, and user experience strategy.
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Almquist serves as the principal at eXperient Interactive, a Boston-based interactive and design agency. Working with clients that range from startups to Fortune 500 companies, he evaluates and creates user experiences for websites, applications and other user-operated devices.
Bill's major teaching and research interests include the World Wide Web, information design, information architecture, interface design, knowledge management, and content management.
He conducts research primarily in workplace settings where intercultural and intergroup interaction takes place on a regular basis. For example, he has analyzed interactions between workers and customers in Arab-owned convenience stores in metropolitan Detroit. His extensive study of Arab–American communities explores issues such identity formation and media portrayals.
The professor’s current projects include examining the nature of collaborative activity in multicultural worksites, the impact of electronic medical records on health care, and the ways that co-workers use workplace practices to build collaborative relationships. Among the many publications to feature his work: Health Infomatics Journal, Knowledge and Process Management, and Ethnographic Studies. David holds a PhD from Wayne State University and MA and BS degrees from Central Michigan University.
Dickenson is a leading authority on user experience design and research. She was a founding member of the product marketing multimedia team at Apple Computer and went on to establish the first digital media teams at ABCNews and HarperCollins before joining the startup world.
He established the campus-based Design and Usability Center, which advises organizations on producing effective and intuitive technology products and services.
A noted authority on usability, information design, and the user experience, Gribbons consults to leading organizations worldwide. Clients include EMC Corp. Blue Cross Blue Shield of Massachusetts, Monster, Staples, and the U.S. Navy. He has been widely quoted in national media such as the Washington Post, Investor’s Business Daily, the ABC newsmagazine 20/20, and the Financial Times.
His professional commitments include serving as an associate fellow of the Society for Technical Communication as well as membership in the Association for Educational Communications and Technology, Human Factors and Ergonomics Society, and Usability Professional Association. Gribbons holds a PhD from the University of Maryland, College Park.
Roland studies the design of intelligent user interfaces for learners. His collaborative research with colleagues from the fields of educational psychology, physics, and computer science is supported by grants from the National Science Foundation and the U.S. Department of Education. Visit his personal website at rolandhubscher.org.
Meena's 13 years of experience center on usability-related tasks tied to key aspects of the design life cycle: data gathering, task analysis, interface design, prototyping and usability testing. She emphasizes the importance of customer experience and relates the concept back to return-on-investment factors.
Rosenzweig serves as a principal usability consultant at the Design and Usability Center. Her design and development experience ranges from website and applications to hardware products and technology development.
Skelton's focuses on teaching and research are related to managing user-centered design teams, content development for the Web, and communicating financial and technical information to diverse audiences.
Tullis brings extensive corporate experience to the MSHFID program, most recently as vice president of user experience research at Fidelity Investments.
Virzi has developed expertise in all facets of creating user interfaces and conducting user-centered research during an extensive 25-year career in the field.
Wilson applies more than 20 years of experience as an engineering psychologist, user interface designer, usability engineer, and product development manager.