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Career Outcomes

A strong academic program, valuable avenues for hands-on experience, and a thriving professional network enrich career prospects for Masters of Human Factors in Information Design graduates.

Our distinctive approach to UX research and design enables graduates to successfully compete for top UX opportunities in the industry’s most progressive firms. Employment choices match every interest: social media, telecommunications, mobile, IT, medicine (e-health and devices), software, consumer electronics.

Placement rates consistently average 95 percent or higher. Salaries range from $63,000 to $120,000, with an average of $90,000. Masters of Human Factors in Information Design graduates are employed in leading development organizations around the world.

Masters of Human Factors in Information Design Alumni

Paul Doncaster, Author, The UX 5-Second Rules

After graduating Bentley University's Human Factors in Information Design program in 2007, Paul Doncaster used his understanding of what he calls the more "human side" of technology to write a book. "The UX 5-Second Rules: Guidelines for User Experience Design's Simplest Testing Technique" tells professionals specifically how they can test designs in a measurable way.

Tomer Sharon, Senior User Experience Researcher, Search Team, Google

In true Google fashion, Tomer Sharon is all about providing answers. But first he needs to put himself in the shoes of the person who’s asking. “My job is to provide insights about people who use Google Search, their perspectives, and abilities,” says Sharon, a senior user experience researcher for the Internet giant. “Our research is aimed at understanding how people interact with the search engine and their attitudes towards it.” Sharon is a regular speaker at UXPA conferences and recently published a book, It’s Our Research, which provides a strategic framework for getting stakeholder buy-in on UX research.

Christopher Whelan, Senior Usability Analyst, ESPN

Chris Whelan wants every sports fan to have a great experience — in the stands, of course, but especially on the ESPN website. He and fellow members of ESPN’s User Experience team study fan behaviors and needs. Whelan researches ways to improve the overall experience for everyone who connects with ESPN through the website or a mobile device. “I have to understand technology and human nature,” he says. “The MSHFID program and working in the User Experience Center taught me two important skills that I use every day in my role: how to conduct effective research and how people see and process information.”

Diego Mendes, User Experience Designer and Researcher, Chegg

Diego Mendes calls choosing the Human Factors in Information Design program at Bentley “a no-brainer.” “The program taught us how people think, how they interact with products,” he says. “Because of this, my design decisions are much more well-rounded — more so than those of a specialist.” Mendes developed a valuable skill set by combining classroom study and hands-on experience. The latter included working at Bentley’s User Experience Center and pursuing an internship at research, strategy and development firm Essential Design. Learning from faculty who are experts in the UX field and access to a thriving alumni network were added benefits of the Masters of Human Factors in Information Design program. “The alumni all keep in touch and go out of their way to help each other,” says Mendes, whose networking yielded an immediate eight to 10 job interviews after graduation. He has since joined the UX team at Chegg, a startup that connects students with textbooks, scholarships, course scheduling help and other resources they need to succeed in college.