There is an adage in the organizational behavior world that posits that employees don’t leave organizations; rather, they leave bad managers who create and perpetuate toxic work environments. Instead of “sick” buildings, where workers develop physical maladies because of emanations from poorly ventilated insulation or carpeting, these are emotionally toxic environments that at times can border on abusive.
One of the greatest operational issues is “staffing mismatches.” Having people in the wrong roles can create a dysfunctional organization and keep your company from growing. Operations teams need to run like a well-oiled machine, and in order for that to happen it is crucial to have the right people in the right jobs.
The best way to avoid mismatches is to get the right person from the start. However, there are three primary mistakes companies make when it comes to hiring new employees: