The Program
The Information Design program at Bentley is designed for information designers, technical communicators, software and interaction designers, web architects, informatics specialists, and usability engineers. Hundreds of professionals from around the country view the Information Design certificate as their preferred choice for professional development.
As one of the oldest and most respected programs of its kind in the country, the Information Design Certificate delivers an innovative curriculum; instruction from the nation's leading authorities on human factors, information design, and usability; and flexible delivery options sensitive to your busy schedule. Building on a solid foundation in human factors, usability engineering and project management, this certificate helps participants increase the usability and performance of their product designs while reducing development costs. The program has attracted employees from corporations across the country looking to expand their knowledge in today's competitive marketplace.
The Information Design program outlines a systematic approach to managing a user-centered development process. Starting with a careful analysis of user needs and moving to the accommodation of those needs in product design, this program helps participants build a solid foundation in user-centered design and usability engineering. Each course adopts one or more of the following teaching strategies: theoretical discussion, process management, and practical hands-on exercises. New courses reflecting the most current topics and issues in the discipline are regularly added to the program. Refer to the web for information on new course additions.
Why You Should Enroll
Ever growing user diversity, an intensified demand for usability, and a need to enhance profitability have all created considerable challenges for product designers. The Information Design curriculum helps participants meet these demands through a design process focused on business goals and user requirements.
Recognized by leading organizations representing financial services, healthcare, technology, and e-business, the Information Design program provides an invaluable credential in today’s competitive marketplace.
With many professional development options available, why should you consider Bentley for your professional development needs? The answer is simple. Our program, with options ranging from individual courses to an intensive weeklong Usability Boot Camp, reflects a decade-long leadership in information design and usability. It’s the Bentley advantage — make it yours today.
A bachelor’s degree or equivalent is required for registration in this program. Individuals without a bachelor's degree must successfully petition the program director to have this requirement waived. Please call 781.891.2862.
Course Fees
Two-day course fee: $995.00 per course
Cancellations, Withdrawals and Refunds
If you cancel your enrollment at least one week prior ot the start of the course, your course fee will be fully refunded. Official notice of cancellation must be received in writing by 4:00 PM at least one week before the course begins. Send email notification to gwessell@bentley.edu. Ceasing to attend classes or simply notifying the instructor does not constitute official cancellation of your enrollment. This policy supercedes cancellation and refund policies listed in any Bentley publication. Bentley reserves the right to cancel any course in the event of low enrollment. Please contact Gail Wessell (gwessell@bentley.edu) before making any travel plans. Bentley is not responsible for travel costs in the event of a cancellation.
Comments from Course Attendees
"Today’s organizations need Bentley’s Information Design Certificate Program to increase their understanding of usability and information design and the resultant impact on corporate information structures with today’s increase in corporate data. The Information Design program goes beyond communicating usability methods and principles to providing ways in which that knowledge needs to be applied. The program continues to provide my organization with immediate resolutions to design issues, helps eliminate unnecessary programming costs, and allows employees and customers to better work together. Bentley’s program has afforded us that competitive edge. Others simply do not compare.”
User Support Coordinator/e-Business
ALSTOM, Inc.
“Bentley College’s Information Design Certificate Program has opened many unexpected doors. The program is practical and was applied to my daily work after each and every session. The lessons, tools and practical advice that I have been able to bring to my organization and its customers has proved invaluable. Several colleagues have also had the opportunity to attend and together we've been able to influence many levels of our organization and, more importantly, brought knowledge and expertise to customers during critical business times. There has not been a professor or support personnel I encountered who was not knowledgeable, open, interested and truly engaged throughout my time in the program.”
Lynda Harden
VP, Creative Services
TMP Worldwide








