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Provost Seminar Series Examines Global Software Outsourcing

September 15, 2003



WALTHAM, Mass. - As part of its emphasis on promoting practical research that addresses current and future issues in the world of business and society more generally, the Provost Seminar Series at Bentley begins its second year with a lecture by Geoff Walsham entitled "Cross-cultural Issues in Global Software Outsourcing." An authority on software outsourcing, Walsham is among several internationally recognized professionals and researchers invited to Bentley this year to discuss topics for scholars and practitioners dedicated to a transdisciplinary treatment of key issues in the modern world. The seminar will be held on October 31 in the Adamian Academic Center at Bentley. The program is free and open to the public.

"Cross-cultural working is an increasing feature of our more globalized world, but problems can occur due to differing norms, values, attitudes and styles of working," says Walsham. This seminar will discuss such issues using illustrations from a research study of software outsourcing from Japan to India. Some implications for theory and practice will be presented.

"Professor Walsham's work relates to the issues related to and impacts of IT in a global economy, including the oft-forgotten impacts of IT in developing countries," says Bentley Provost Robert D. Galliers. "His works resonate with Bentley's interests in business, IT, international issues and ethical considerations."

Geoff Walsham is a professor of Management Studies at the Judge Institute of Management, Cambridge University. His initial academic training was in mathematics, and he has degrees from the universities of Oxford and Warwick. In addition to Cambridge, he has held academic posts at the University of Lancaster (UK) where he was professor of Information Management, the University of Nairobi (Kenya), and Mindanao State University (Philippines). He also worked for four years as an operational research analyst for BP Chemicals.

His teaching and research for the last fifteen years has been centered on the development, management and use of computer-based information systems, and the relationship of information and communication technologies to stability and change in organizations and societies. He is particularly interested in the human consequences of computerization in a global context, including both industrialized and developing countries. In addition to the experience outlined above, he has worked as a teacher, researcher and consultant in a number of other countries in Africa, Asia, Europe and North America. He has published widely in the fields of information systems, organizational behavior, and operational research. His books include "Interpreting Information Systems in Organizations" (Wiley 1993), and "Making a World of Difference: IT in a Global Context" (Wiley, 2001).

The seminar will be held on Friday, October 31, 2003 from 1:30 - 3:30 p.m. in the Graduate Commons, Adamian Academic Center, followed by a reception in the Adamian Foyer from 3:30 - 5:30 p.m. The event is free but pre-registration is requested. Please RSVP for the seminar and reception by October 14 to Diane Whelan, Office of the Provost and VP for Academic Affairs at (phone) 781-891-2471 or email:

For directions to Bentley, call 781-891-2100 or online at:


BENTLEY UNIVERSITY is one of the nation’s leading business schools, dedicated to preparing a new kind of business leader – one with the deep technical skills, broad global perspective, and high ethical standards required to make a difference in an ever-changing world. Our rich, diverse arts and sciences program, combined with an advanced business curriculum, prepares informed professionals who make an impact in their chosen fields. Located on a classic New England campus minutes from Boston, Bentley is a dynamic community of leaders, scholars and creative thinkers. The Graduate School emphasizes the impact of technology on business practice, in offerings that include MBA and Master of Science programs, PhD programs in accountancy and in business, and customized executive education programs. The university enrolls approximately 4,100 full-time undergraduate, 140 adult part-time undergraduate, 1,430 graduate, and 43 doctoral students. Bentley is accredited by the New England Association of Schools and Colleges; AACSB International – The Association to Advance Collegiate Schools of Business; and the European Quality Improvement System, which benchmarks quality in management and business education. For more information, please visit

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