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The Self-Service Revolution

Monday, January 30, 2012 - 09:50

In an interview on the Callie Crossley Show, Associate Professor of Marketing Dipyan Biswas offers insight on what the future holds for "self-service" at places such as supermarkets, pharmacies and gas stations, including the advantages and disadvantages of this technology. 

Original Story

Source: WGBH | Type: Media Coverage | Permalink

Tagged as: Dipayan Biswas | Center For Marketing Technology | Faculty spotlight