Training and Support

Pagemasters must complete Drupal training before being granted access to the Bentley University or micro-websites. It is the users and pagemasters responsibilities to remain up-to-date on changes to the Drupal workflow process and complete additional training as needed.

Each year, Digital Engagement will communicate the minimum training that Pagemasters will be expected to complete each year, which will depend on the design and requirements of their specific site. Additional training may be required depending on the site, drupal, institutional developments, changes, and/or needs, and will be communicated as soon as possible. Drupal access will be revoked for any Pagemasters who do not fulfill training requirements outlined by Digital Engagement. We will work with you as much as possible to create flexibility and make sure all needs can be met.

Training Opportunities

There are various training opportunities digital engagement offers including individual training, training documents, online video trainings and screen sharing sessions. 

Individual Training Sessions 
Formal hands-on training that is held in Rauch 208 conference room. Individual Trainings are offer on a request basis and can be requested through our online form. If you are a new user you must go through a drupal training in order to gain access. If you are currently a user and need a refresher course we would be happy to set up a meeting with you to do a specific topic based training.

Online Video Trainings
Short videos covering individual task-based Drupal functions which can be requested by filling out our online form.  

Individualized Training
Training sessions for individuals and small groups are scheduled on an as-needed basis. 

Join.Me Screen Sharing Sessions
Upon request, we offer mini screen sharing sessions where a trainer can walk you through an issue that you are having or show you on their own screen how to complete a task on the website. If you would like to request a Join.Me Screen Sharing Session please fill out our online form and choose "training needed". 

Training or Help Requests

Please fill out our form to request training or help for a new user or a current user.