Trades and Building Operations
Building operations provides plumbing, signage, painting, locks and keys, carpentry, electrical and HVAC services to the campus. All work is performed by licensed trades personnel.
The Work Order Center is the hub of activity for the Facilities Management Division. All work order calls and on-line requests are processed here. Once a priority has been established, it is forwarded to the appropriate trades personnel. Once a Work Order is completed online, it is prioritized and the work is scheduled.
Building Operations
Bernie Farrell
Senior Associate Director of Trades and Building Operations
781.891.2281
David Iodice
Manager of Trades Contract Services
781.891.2485
Tony Alessandro
Trades Manager
781.891.2491
Work Order Control
Roy Mogan
Work Order Control Assistant II
781.891.2873
Akil Williams
Work Order Control Assistant
781.891.2344
Request Service
The most efficient way to process a request for work is by submitting your request online. Our Infor EAM software also allows you to view and track your submitted work orders.
When logging onto the Work Order Form, please use your eight digit Bentley ID number without the @ symbol.
No cable, internet or phone line requests. These types of repairs are completed by Telecommunications.
If your request is an emergency such as a power outage or a gas or burning odor, please call 781.891.2436 during our office hours. Please call University Police at 781.891.2201 for emergency requests when our office is closed.
Office Hours
Monday through Friday from 7:00 a.m. to 4:30 p.m.