Services Provided

Bentley's Office of Institutional Research, Planning and Assessment aids the University in understanding itself and its external environment. The IR office provides the following services:

Information Management

The IR office is responsible for meeting the many and varied reporting requirements of federal, state and regulatory organizations, coordinating the university’s participation in various inter-institutional data exchanges, and compiling data for external publishers such as U.S. News and Business Week that use institutional information in their college guides and reports. The IR office is the main source of institutional information for individuals inside and outside the university and strives to assist all who turn to it for data about the university.

Accreditation and Evaluation

The IR office supports planning and review processes associated with the New England Association of Schools and Colleges (NEASC), the Association to Advance Collegiate Schools of Business (AACSB) and the European Quality Improvement System (EQUIS).

Strategic Planning

The IR office has developed and maintains a list of quality indicators that are used as background information for senior administrators. These quality indicators cover many areas of higher education, and offer comprehensive and longitudinal views of Bentley and our comparative institutions. Strategic planning includes environmental scanning and comparative research and ongoing support of the university-wide process.

Analysis and Reporting

The IR office conducts studies of students, faculty and staff using both internal and external data sources to advance institutional self-study. The IR office uses data analysis to identify the problems and issues facing Bentley, and provides useful information to promote strategic planning. Institutional Research uses benchmarks for institutional reference, assessment and accountability. The IR office also serves an important consultative role for other administrative and academic units in the design and administration of surveys, the analysis of survey data, and the reporting of results.

Administration of National and Local Surveys

Entering Freshmen

  • Beginning College Survey of Student Engagement (BCSSE) – BCSSE collects data about entering college students' high school academic and co-curricular experiences, as well as their expectations for participating in educationally purposeful activities during the first college year. BCSSE administration usually takes place prior to the start of fall classes and is designed to be paired with a NSSE administration at the end of the first college year, providing an in-depth understanding of first-year student engagement on your campus.
  • Admitted Student Questionnaire (ASQ+) – Studies students’ perceptions of their institution and its admissions process. Facilitates competitor and overlap comparisons. Collects data on student assessment of programs, admissions procedures, literature, institutional image; financial aid packages; common acceptances; comparative evaluations. ASQ+ provides specific institutional comparisons.

Undergraduate Surveys

  • NOEL-LEVITZ Student Satisfaction Inventory (SSI) – Measures student satisfaction. Ratings on importance of and satisfaction with various aspects of campus. The survey covers most aspects of student experience.
  • Career Placement Exit Survey – Collects data on plans after graduation, placement rates, employers and salary
  • National Survey of Student Engagement (NSSE) – NSSE annually collects information at hundreds of four-year colleges and universities about student participation in programs and activities that institutions provide for their learning and personal development. The results provide an estimate of how undergraduates spend their time and what they gain from attending college.

Graduate Surveys

  • Graduate ASQ – Studies students’ perceptions of the institution and its admissions process. Facilitates competitor and overlap comparisons. Collects data on student assessment of admissions procedures, literature, institutional image; financial aid packages; common acceptances; comparative evaluations.
  • Career Placement Exit Survey –Collects data on plans after graduation, placement rates, employers and salary. 

 

Review Online Guidance for conducting surveys and research

Internal Consultation Services