Mail Services for Students

Located on the first floor of Collins Hall, Mail Services provides full-service mail operations for students including:

Receipt and Delivery
Mail Services receives, sorts and delivers all incoming resident student mail each business day. Student mail is received and sorted each morning and delivered to student mail boxes by 4:00 p.m.  Any letter or package that can fit into a student mail box will be delivered.  For those pieces that do not fit into a mail box, students will receive an e-mail notification from Mail Services indicating that they have a package requiring pick up at Mail Services. All student mailboxes are located on the first floor of Collins Hall.

Receipt and Notification of Student Packages
For all mail that does not fit easily into a student’s mail box, Mail Services will send out an e-mail notification using their automated package tracking software. This notice will inform the student that a package has been received for them and is available for pick up at Mail Services during normal business hours.  It is the student’s responsibility to pick up the package at Mail Services or make arrangements for pick up in a reasonable time frame.

Postage
General postage can be purchased as follows:           

Postage Stamps: 
Stamps can be purchased on-line at http://shop.usps.com.  Note:  Registration is required and shipping costs may apply.

General Postage: 
General postage can be purchased at Mail Services for U.S. Postal Service mail only, by using your Campus Debit Card (Campus ID).  

Processing of Outgoing Mail, Priority Letters and Packages
There are several options available for students sending mail off campus including: 

Outgoing student mail — both letters and packages — may be dropped off at Mail Services at Collins Hall.  Please note, that all mail going off campus must have appropriate postage.   

All outgoing packages must be brought to Mail Services. From there, students can purchase services for various carriers (Federal Express, U.P.S., U.S. Postal Service, etc.) and leave the package for pick up. Mail Services also processes all standard mail and letters sent through the U.S. Postal Service.

U.S. Postal Service Mail Boxes:

There is a U.S. Postal Service mail box located outside the main entrance to Collins Hall.

Mailbox Repairs
Despite our best practices for preventative maintenance, mailboxes do have wearable parts and can break down.  If a student finds that their mailbox is damaged, please contact Mail Services at extension 2212.  All requests made before 2:00 p.m., will be responded to on the same day.

Forwarding Your Mail
Before leaving for the summer, ALL students are required to notify senders of their forwarding address. It is imperative as you make arrangements to move out of your residence hall for the summer, that you notify any merchant sending mail to your campus address to re-route it to your summer residence.  Please keep in mind, that it takes approximately three to four weeks for mailing lists to be updated.

The U.S. Postal Service cannot forward mail sent to a student’s campus address even if that student has completed their Change of Address Form.

In addition to notifying senders, students must notify the Registrar’s Office of their new address. This ensures our records are current in the event you need to be contacted.

Please note that the university is not required to forward student mail during the summer months. Before leaving for the summer all remaining mail and/or packages should be picked up from Mail Services. 

Special Services
If you require special services that need attention beyond the standard mail delivery process, please contact I.S.T.'s manager at extension 2212.