Voicemail Instructions

Bentley Voicemail Instructions

Logging in on- and off-campus

  1. Dial x3100 (or 781.891.3100)
  2. Dial your mailbox and press # sign
  3. Enter password press # sign (default password 12 plus mailbox number)

Helpful Tip

Once you have logged in press 8* for a list of mailbox commands. 

Change your password

  1. Once you have logged in
  2. Press 84
  3. Enter default/old password, press #
  4. Enter new password (4-16 digits), press #
  5. Enter new password again, press #

Record your external, internal, temporary and personal verification greetings

Once you have logged in

  1. Press 82
    • Press 1 (for external greeting)
    • Press 2 (for internal greeting)
    • Press 3 (for temporary greeting)
    • Press 9 (for personal verification)
  2. Press 5 ... wait for tone ...                                
  3. Record your greeting, then press #
  4. Press 2 if you would like to play to review this

Please note: Before changing an existing external or internal greeting, please listen to and then press 76 to delete. 

Suggested general greeting for a mailbox

You have reached (Name).  I am unable (or unavailable) to take your call at this time. Please leave your name, number and a detailed message after the tone, and I will return your call as soon as possible. If you wish to speak to someone immediately, please press 0 now.  Thank you.

Suggested general greeting for a departmental mailbox

You have reached (Department Name).  We are unable (or unavailable) to take your call at this time.  Please leave a detailed message after the tone, and be sure to include your name and telephone number.  Thank you.

Note:  For your external greeting, you may also want to include your title, department name and the fact that the person has reached Bentley University.