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Harvard Business Review

Research: What Companies Don’t Know About How Workers Use AI

Data from the Bentley-Gallup Business in Society Report is featured for the findings around AI, including that 79% of U.S. adults report low or no trust that businesses will use AI responsibly.

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How to Build a Successful Upskilling Program

Management Lecturer Susan Vroman co-authors an article offering strategies to help organizational leaders identify the skills and competencies that employees will find valuable. 

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Research: When Boards Broaden Their Definition of Diversity, Women and People of Color Lose Out

Management Professor Cynthia Clark co-authors this piece about her new research which shows that boards of directors are broadening their definition of diversity to include different perspectives and skills. This is leading to a slowdown in the rate of appointment of women and other minorities to board seats. ...

Using Analytics to Prevent Customer Problems Before They Arise

Marketing Professor Paul Berger co-authors a piece for Harvard Business Review that asserts analytics can help companies anticipate and avoid customer problems. ...
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