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More Americans trust businesses to use AI

31% of Americans trust businesses to use AI responsibly, up 10 points from 2023

How much do you trust businesses to use artificial intelligence responsibly?

31% of Americans trust businesses to use artificial intelligence responsibly, up 10 points from 2023

AI Transparency: Why it Matters for Credibility

Why is transparency in AI so important? In this video, Bentley University Professor Kartik Raman explores how artificial intelligence works behind the scenes. Uncovering whether it uses personal data, how it generates answers, and why understanding these processes is key to building trust and credibility. Learn why AI is often described as a “black box” and why transparency matters for the future of technology.

How AI Is Making Food Logistics More Efficient

What happens when AI takes the wheel of the food supply chain? From farm to retailer, smart systems are identifying inefficiencies, saving fuel, reducing emissions, and boosting productivity. President & CEO at Dairy Farmers of America, Inc. Dennis Rodenbaugh speaks about how innovation is driving real change across one of the world’s most essential industries.

Noah Giansiracusa, Associate Professor of Mathematical Sciences - Bentley UniversityThis 50% increase in public trust over two years is remarkable. Likely multiple factors are involved: More people have firsthand experience with the technology, the technology itself has improved markedly, and more positive use cases are emerging which helps counterbalance the initial fears and trepidation." 

Noah Giansiracusa
Associate Professor of Mathematical Sciences
Bentley University

Mareike Möhlmann, Associate Professor of Computer Information Systems - Bentley UniversityMany Americans remain uneasy about how businesses are using AI. This underscores the importance of transparency not only as an ethical obligation but also as a practical means to address people's concerns. At the same time, confidence in AI appears to be growing. As AI tools become more embedded in daily life, increased exposure and use seem to be fostering greater trust."

Mareike Möhlmann
Associate Professor of Computer Information Systems
Bentley University

Trust in Businesses' Use of AI Improves

Generation gap? Older Americans are less concerned than younger Americans about AI's impact on society.

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Collage of AI Tools