Frequently Asked Questions
Q1. I did not receive a registration assignment time in MyBentley. What can I do?
A1. If you have not received a registration time contact the Registrar’s Office immediately at email@example.com. Contact the office before Friday, November 7. After this date, appropriate placement of your time in the schedule may not be possible.
Q2. How was my registration time determined?
A2. Your day is determined by your registration credits which is the sum of (your cumulative credits earned) and (your total number of current registered credits)
For example, a student who has earned 66 credits and is taking 15 credits in the Fall 2014 semester will have a total of 81 registration credits:
(66 credits) + (15 credits) = 81 registration credits
This student will register on November 10 because the student is eligible for senior-level courses based on Bentley’s registration window policy.
Be advised: Registration credits are only calculated on credits officially awarded and those credits for which you are currently registered. Any credit not viewable on Banner Web will not be calculated and will not be considered. If you think that there is credit that should be showing, you must contact the Registrar’s Office immediately.
Your registration time on a particular day is determined by your official class code which is based on your earned credits only (this total is always less than your registration credits). On your specific day, students with the highest class codes will register first. Within the class code breakdown, students are assigned randomly within the alpha breakdown designated for that term.
Note: In the example above, the student is officially a CC 6 because class code is based solely on credits earned.
Q3. I think that my registration time is incorrect, who should I contact?
A3. If you think your registration time is wrong contact the Registrar’s Office at firstname.lastname@example.org before 4pm on Friday, November 7. After this date, changes to registration times are not possible.
Note: Generally, it is unusual for a registration time to be wrong as it is based on system generated data. Depending on the timing and the circumstances, the Registrar's Office may or may not change a registration time.
Changes will only be granted in rare circumstances, for example, a complete overlap of a class time with your registration assignment time.
To request your assignment time be rescheduled due to a conflict, you must send an email to the Registrar's Office no later than 4:00 p.m. on Friday, November 7.
Note: After 4:00 p.m. on Friday, November 7, the Registrar’s Office may not be able to change registration assignment times.
Q5. I missed my registration time, when can I register?
A5. If you miss your registration time, the earliest you can register will be after 9:00 p.m. on your assigned registration day. You can check the “Registration Dates & Availability” chart on page 2 of the Spring 2015 Registration Booklet for additional drop/add times.
Q6. I registered for courses during my time, now I want to make changes. When can I do this?
A6. To make changes to your schedule check the “Registration Dates & Availability” chart on page 2 of the Spring 2015 Registration Booklet for additional drop/add times. In most cases, you can drop and add courses between 9:00 p.m. and midnight after your initial registration. There are other restrictions identified in the chart.
Q7. I want to register for an evening section, when can I do this?
A7. Full-time Undergraduate Day students may register for Evening division courses during your registration access times. After November 25, Day students will no longer be permitted to register for Evening division courses until January 12 at 9:00 a.m.
Q8. I am studying abroad and cannot register during my assigned time. What can I do?
A8. If you are studying abroad and cannot register during your assigned time you can fax or email your course requests to the Registrar’s Office. The Registrar’s Office will then attempt to register you for your course requests during your assigned registration time.
The Registrar’s Office fax number is 781.891.3428.
The Registrar’s Office email address is email@example.com
In order to insure timely processing, you are encouraged to submit your choices as soon as possible before your scheduled registration date. Late requests received after the dates and times listed below will be processed when the staff is available.
- For WInter courses we must receive your course selections no later than 4:00 p.m. EST on Wednesday, November 5.
- If your registration date is Monday, November 10, we must receive your course selections by 4:00 p.m. EST on Friday, November 7.
- If your registration date is Thursday, November 13, we must receive your course selections by 4:00 p.m. EST on Tuesday, November 11.
- If your registration date is Tuesday, November 18, we must receive your course selections by 4:00 p.m. EST on Sunday, November 16.
In order to insure proper registration, your fax or email must include:
- Your Name,
- Your Bentley ID#,
- Your registration date and time,
- Course number and section,
- Course Title
Registration requests that are not accompanied by a Bentley ID# or CRN’s may not be processed in a timely manner. It is your responsibility to provide the Registrar’s Office all of the information necessary to process your requests. The Registrar’s Office will not make assumptions based on your submission. Any ambiguity in your course requests will not be processed.
You should list the courses in order of priority and list several alternatives in the event that courses are closed. You can check your schedule and make changes through MyBentley after 2:00 p.m. EST on your registration day.
A9. No. You can register for Wintersession and Summer courses at any time after the Wintersession or Summer registration is open. Wintersession registration is open during the fall registration period and Summer registration is open during the spring registration period. Registration is done on a first-come, first-served basis. You are encouraged to register as soon as possible. If a course is closed, your are strongly encouraged to put yourself on the wait list.
Q10. What should I do if I am closed out of any: AC, AF, CS, FI, IDCC, IPM, LA, MG, MK course or an EC course numbered 200 or higher?
A10. If you are closed out of any AC, AF, CS, FI, IDCC, IPM, LA, MG, MK course or an EC course number 200 or you will need to see the appropriate Department Chair.
Q11. I want to study abroad but GLS 110, GLS 114, GLS 116 are closed, who should I contact?
A11. If you are planning on studying abroad and GLS 110, GLS 114, and GLS 116 are all closed, come to walk-in hours at the Registrar's Office.
Q12. What if I am closed out of a course other than the ones listed above, including any GB course?
A12. If you are closed out of any course other than the ones already listed, including any GB course, you will need to register for an appointment on MyBentley and then visit the Registrar's Office during the following Registration Assistance dates and times:
- For students registering on Monday, November 10, registration assistance is Wednesday, November 12 from 9:00 a.m. to noon and 2:30 to 4:00 p.m.
- For students registering on Thursday, Novmber 13, registration assistance is Monday, November 17 from 9:00 a.m. to noon and 2:30 to 4:00 p.m.
- For students registering on Tuesday, November 18 and Wednesday, November 19, registration assistance is Friday, November 21 and Monday, November 24 from 9:00 a.m. to noon and 2:00 to 4:00 p.m.
To set up an appointment for registration assistance:
- Login to MyBentley
- select Student Self-Service
- Main Menu
- Undergraduate (Day and Evening) Student Main Menu
- Student Services
- Purchase/Register for Events, Activities or Programs
Q13. What is an embedded service-learning course and how does it differ from a 4th-credit option?
A13. An embedded service-learning course incorporates a service project for all students into the course syllabus. The embedded project is graded and calculated in the course grade. The project usually takes the place of a research paper or some other major assignment that would normally be assigned for the course. It is not, therefore, extra work. It differs from a 4th-credit project in a few ways—first, the embedded project is not optional, and second, it does not require the additional work that is required for a 4th-credit.