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Laptop Support Information for Study Abroad Students

Computers

If you experience issues with your laptop while abroad you would need to reach out to the manufacturer directly. 

Bentley IT cannot ship any laptops abroad to students in the event of an issue. 
 

Email

Email is the official means of communication at Bentley. Therefore, you must check your Bentley regularly. 
  

Update your MFA methods PRIOR to leaving abroad

In addition to the Microsoft Authenticator App on your phone, it is important to replace your American phone number and add your international number before leaving for abroad as an additional method. 

Please reference the section “To Modify your MFA methods (if you've previously set them up)” in the knowledge article on How to set up your Microsoft MFA authentication default method.
 

For additional assistance please email helpdesk@bentley.edu or call 781.891.3122 during business hours.