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Encore

Downtime Alert! Catalog & Circulation Systems Offline January 3

By Lisa Curtin


Resolved 01/03/19 at 4:30pm: All library systems are now back online. Please let us know if you experience any problems. Thank you!


Update 01/03/19 at 3:30pm: We've run into a problem with this morning's migration. Access to the catalog is currently unavailable. We will continue to post updates here. We apologize for the inconvenience and appreciate your patience!

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Downtime Alert! Circulation & Catalog Systems Offline Fri. 11/9, 4-8am

By Lisa Curtin

Due to a necessary software upgrade, the library's catalog, Encore, Interlibrary Loan, reserves, and circulation systems will be unavailable on Friday, November 9th, between 4:00am-8:00am. You may still access our databases, ebooks, and streaming films during this time. We apologize for any inconvenience this causes. Please contact the Reference Desk at refdesk@bentley.edu or 781.891.2300 if you have any questions.

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Downtime Alert! Circulation & Catalog Systems Offline Fri. 10/19, 4-8am

By Lisa Curtin
The upgrade that was initiated on Monday is scheduled to be completed this Friday, October 19, between 4:00 a.m. and 8:00 a.m. During this time the library's catalog, Encore, Interlibrary Loan, reserves, and circulation systems will be unavailable. ...

Downtime Alert! Circulation & Catalog Systems Offline Mon. 10/15, 4-8am

By Lisa Curtin

Due to a necessary software upgrade, the library's catalog, Encore, Interlibrary Loan, reserves, and circulation systems will be unavailable on Monday, October 15, between 4:00am - 8:00am. You may still access our databases, ebooks, and streaming films during this time. We apologize for any inconvenience this causes. Please contact the Reference Desk at refdesk@bentley.edu or 781.891.2300 if you have any questions.

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How Do I Find Books & Articles While Encore Is Down?

By Lisa Curtin

We are sorry to report that we are still experiencing intermittent problems with Encore (aka the search box on our home page).  As you know, Encore search is used to find books, DVDs and articles from some of the library's databases.  But did you know that when Encore is down you can easily find these things using other search tools and databases?

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Intermittent Search Problems Affecting Encore Article Search

By Lisa Curtin

alertThe search box on the library's homepage (a.k.a. "Encore") is not functioning properly. We're working to get it fixed, but in the meantime you can search for books & DVDs using the "Classic Catalog".  To search for articles please start at either the Databases A-Z page or the Databases by Subject page.

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Alert: Encore Search Issues Affecting Library Catalog Searches

By Lisa Curtin

alert[Update - 1:42 p.m., October 4, 2013]: The "Encore" search feature has been fixed. You can once again use the search box on our homepage to search the library's catalog and article databases. The search box on the library's home page (a.k.a. "Encore") is not functioning properly. Searches performed using Encore fail to retrieve any items from the library's catalog, which includes books, DVDs, streaming films and eBooks.

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Database of the Month: Encore

By Stephen Tracey

The Bentley University Library is pleased to announce the launch of our new discovery service, Encore.  Over the past few years, in both formal and informal settings, patrons have told us they wanted the ability to search topics from multiple resources, including the LIBCAT library catalog and articles from aggregated database vendors such as ProQuest and EBSCOhost, with one search interface.

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