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Student Telephone Helpful Tips

Who to Contact and Office Hours

Bentley is responsible for troubles with broken jacks, local dialing, no dial tones, static and voicemail issues. To report trouble, please send an email to helpdesk@bentley.edu.  Our office hours are Monday through Friday 8:30 a.m. to 4:30 p.m. in Lindsay Hall 18.  If you have any questions about the phone service at Bentley, please contact the Help Desk at 781.891.3122.

Telephone and Voicemail Service Requests

Moves, New HIres and Vacancies
If you are planning a move, adding a new hire or there will be a vacancy in your department, please submit a move form.  Fill out the form detailing your request with cost center approval, at least ten working days prior to the desired date of service. 

Telephone and Voice Mail User Guides

Auto Dial

 

Lets you dial a
specific telephone 
number by pressing a feature key.

To store an Auto Dial number: 
Without lifting the handset, press the Auto Dial key.
Dial the number to be stored,
press the Auto Dial key again.

Faculty and Staff Telecommunications

Resources

Bentley Phone Directory

Moves, New Hires and Vacancies
If you are planning a move, adding a new hire or there will be a vacancy in your department, please submit a move form.  At least ten working days prior to the desired date of service, please fill out the form detailing your request with cost center approval.

Network Photos

Collins Hall Data Closet:

 

Standard Cable Rack:

 

Standard Cable Tray:

 

Copley North Data Closet:

Internet Connections

Bentley has two Internet connections.  They are:

RCN            3 GB

Comcast     5 GB

Internet2/NOX:     10 GB

Campus Network Ports

Network Port Breakdown

BUILDING

TYPE

PORTS/CONNECTIONS

Jennison Hall

Academic

600

Bentley Library

Academic

1164

Morison Hall

Academic

Wireless Networking

What is wireless networking?

Wireless networking allows you to connect your laptop and other wireless devices like Apple iPhones and iPads to the Bentley network using radio waves instead of using the conventional Ethernet cable. As long as you are in range of a wireless access point, you may access the network.

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