Design and Usability Center

The DUC is a human factors research, design, and testing consultancy. Our full-time staff of usability professionals provide an extensive range of services tailored for clients worldwide.

We improve the usability of products and services by identifying actionable, high-value aspects of the user experience that significantly affect profitability and demonstrate return on investment.

Our affiliation with Bentley College allows us to combine best-in-class business expertise with decades of usability experience, ensuring that products are easy to use, safe, satisfying, and profitable. Contact us today for a free estimate.
 

Publications

New book!

Joe Dumas & Beth Loring have published: Moderating Usability Tests: Principles and Practices for Interacting.


Appearances

Bill Gribbons was quoted in a Mass High Tech article on the high hiring demand for information architects.

Bill Gribbons was quoted in a Mass High Tech article on how gaming technology could solve business problems.

Bill Gribbons was quoted in an InfoWorld article on how companies could benefit by using Web 2.0 techniques to develop applications for employees.

Rich Buttiglieri Judges 21st Annual Excellence In Design award
Rich Buttiglieri was a judge for Appliance Design magazine’s EID award. Product categories included Electronics, Major Appliances, Medical/Test & Measurement, Outdoor/Leisure, Small Appliances, and Commercial/Vending Appliances. Products were evaluated on aesthetics, human factors, innovation and technical merits.

Rich Buttiglieri Judges CES Innovations Awards
Rich Buttiglieri was a CES Innovations Award judge in the “Home Appliances” and “In-Vehicle Navigation/Telematics” categories.