Design and Usability Center
The DUC is a human factors research, design, and testing consultancy. Our full-time staff of usability professionals provide an extensive range of services tailored for clients worldwide.
We improve the usability of products and services by identifying actionable, high-value aspects of the user experience that significantly affect profitability and demonstrate return on investment.
Our affiliation with Bentley University allows us to combine best-in-class business expertise with decades of usability experience, ensuring that products are easy to use, safe, satisfying, and profitable. Contact us today for a free estimate.
News and Announcements
- The Design and Usability Center recently joined the UX Alliance as their first academic partner.
- Rich Buttiglieri will be a panelist on a panel entitled “The New User Interface: Who Needs Buttons and Dials?” at the 2010 International Consumer Electronics Show in Las Vegas in January.
- Bill Albert and Lena Dmetrieva gave a presentation on Large-Scale UX research at the Usability Marathon (see the video of the presentation).
- Bill Albert and Bill Gribbons presented a paper at the Human Factors and Ergonomics Society Annual Meeting (October 2009) on how trust assessments of health and financial web sites can be formed pre-consciously.
- Rich Buttiglieri was a judge for HFES User-Centered Design Award.
- Bill Albert has been named been named to the editorial board of the Journal of Usability Studies.
Spotlight on E-Health
For nearly a decade, the Design and Usability Center has worked with clients
in the medical field to make health care information work better for everyone. Most recently, we have:
- Redesigned a major hospital’s intranet
- Tested insulin pumps for a medical provider
- Tested public safety alert notifications for accessibility
- Conducted in-home studies with seniors
- Redesigned a web-based reporting application for public
health information
