Design and Usability Center
The DUC is a human factors research, design, and testing consultancy. Our full-time staff of usability professionals provide an extensive range of services tailored for clients worldwide.
We improve the usability of products and services by identifying actionable, high-value aspects of the user experience that significantly affect profitability and demonstrate return on investment.
Our affiliation with Bentley University allows us to combine best-in-class business expertise with decades of usability experience, ensuring that products are easy to use, safe, satisfying, and profitable. Contact us today for a free estimate.
News and Announcements
- Bill Albert and Tom Tullis will be giving a tutorial on UX metrics at the NYC UPA on February 27th
- Bill Alber't new book on Online User Experience studies is now available
- The Design and Usability Center took part in joint research study evaluating the localization efforts of the worlds leading airlines
- Rich Buttiglieri was quoted in E-commerce Times article on Amazon's Touchco Buy Could Lead to Niftier Kindle
Spotlight on E-Health
For nearly a decade, the Design and Usability Center has worked with clients
in the medical field to make health care information work better for everyone. Most recently, we have:
- Redesigned a major hospital’s intranet
- Tested insulin pumps for a medical provider
- Tested public safety alert notifications for accessibility
- Conducted in-home studies with seniors
- Redesigned a web-based reporting application for public
health information
Affiliations/Partnerships
