Design and Usability Center
The DUC is a global user experience research, design, and usability testing consultancy. Our full-time staff of usability professionals provide an extensive range of UX services tailored for clients worldwide.
We improve the usability of products and services by identifying actionable, high-value aspects of the user experience that significantly affect profitability and demonstrate return on investment.
Our affiliation with Bentley University allows us to combine best-in-class business expertise with decades of usability experience, ensuring that products are easy to use, safe, satisfying, and profitable. Contact us today for a free estimate.
News and Announcements
- Bill Albert was interviewed by Gerry Gaffney on the UXPodcast: "Beyond the Usability Lab"
- Bill Albert will be giving a presentation on the future of the web user experience at FutureM in Boston on October 6th
- You can now follow the DUC on Twitter @BentleyDUC and LinkedIn
- The DUC will be giving a presentation at the UX Masterclass in Montreal on September 20th
- Bill Albert recently published an article in Johnny Holland Online Magazine debunking the myths of online usability testing
- Watch our latest webinar (with UserZoom) on lab vs online usability testing
Spotlight on E-Health
For nearly a decade, the Design and Usability Center has worked with clients
in the medical field to make health care information work better for everyone. Most recently, we have:
- Redesigned a major hospital’s intranet
- Tested insulin pumps for a medical provider
- Tested public safety alert notifications for accessibility
- Conducted in-home studies with seniors
- Redesigned a web-based reporting application for public
health information
Affiliations/Partnerships
