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Hours and Contact Information

Hours of Operation:

 Office of Student Accounts
(Rauch 132)

Cashiers Office
(Rauch 123)

Regular Business Hours:

Monday - Friday: 
8:30 a.m. to 4:30 p.m.

Monday, Wednesday, Friday:
9:00 a.m. to 12:30 p.m.
Summer Business Hours:

(May 22, 2017 through
August 11, 2017)

Monday - Thursday: 
8:00 a.m. to 5:30 p.m.


Monday and Wednesday:
9:00 a.m. to 12:30 p.m.

Mailing Address and Phone Numbers:

Student Financial Services
175 Forest Street
Rauch 132
Waltham, MA 02452

Phone: 781.891.2162
Fax: 781.891.3159

Student Financial Services Email Address:


Each student is assigned to a specific Assistant Director of Student Financial Services. The assignments are done by the student’s last name in sections of the alphabet. If you have specific questions regarding a student account, you may contact the assigned representative. See the alpha assignments list below:

Letters A to F:    Sherry Spencer (

Letters G to N:    Kevin Knell (

Letters O to Z:    Dana Bache (

AnnMarie Pennachio, Director of Student Financial Services (

Suzanne Hughes, Associate Director (


Other Important Office Numbers:

Financial Assistance: 781.891.3441

Registrar's Office: 781.891.2177

Residential Services: 781.891.2148

Health Services: 781.891.2444

Campus Police (non-Emergency): 781.891.2201