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Human Factors in Information Design

At Bentley, the user experience begins with a solid understanding of human behavior, enriched by detailed user research, which leads to product insights and design innovation.

News and Events

HFID Alum Delivers Keynote in China

Tomer Sharon, Google employee and graduate of the HFID program, delivered a Keynote address at the User Friendly 2014 conference on Nov 13-16th in Wuxi, China.  Bill Gribbons also delivered two workshops at this event.  Tomer and Bill  continued a long tradition of Bentley  participating in this important gathering of UX professionals in China.

UXPA Conference Success - Thank You Graduate Students!

We are very of proud the many Bentley graduates who make an ongoing and significant contribution to the larger profession. We would like to recognize and thank those who contributed in a major way to the success of the Boston UXPA Conference and the recent UXPA Conference in London. Read full article.

Bentley HFID Grads Host Boston Service Jam, Compete Globally

During the weekend of March 7-9, 2014, Bentley University HFID graduate students Deborah Spector, Heather Bauer and Neha Raghuvanshi, along with Autodesk Senior User Experience Designer Jessamyn Miller, held the Boston Service Jam, joining Global Service Jam events held in 49 countries around the world where teams conceive of and prototype new services based on a common theme in 48 hours. Learn more about the event and check out the teams' final projects.

Congratulations to Shawnette Adams

Shawnette Adams, a Bentley University Human Factors in Information Design (HFID) M.S. candidate, received a Black Engineer of the Year - Modern Day Technology Leader Award in Washington, DC on February 7, 2014. This award was sponsored by the BEYA STEM (Science, Technology, Engineering and Mathematics) Global Competitiveness Conference, in which Shawnette was 1 of 15 awardees from the Northrop Grumman Corporation.

Where the New Healthcare Web Site Went Wrong (AUDIO)

MSHFID Program Director, Bill Gribbons, discusses technical and design issues regarding the launch of with Bloomberg Radio. Listen.

Bentley's Gribbons contributes to Wharton article "Dieting in the Digital Age"

In this Knowledge@Wharton article, MSHFID Director Bill Gribbons discusses how technology and user networks allow dieting apps to deliver unique value and serve real human needs. Read the full article

A "Student of Humankind" -- Interview with Bill Gribbons

Industry thought leaders at Smashing Magazine take some time to chat with Bentley's MSHFID Program Director & Professor. Find out what Bill's favorite tool is and "Why Information Design?" in the full interview.