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Why can’t I edit certain fields in Interfolio?

Some information in Interfolio comes directly from Workday and cannot be changed in Interfolio. These items must be changed in Workday. 

You will know if something can’t be changed if it is locked, which is indicated by the padlock symbol. 

 

These are the things that come over from Workday and can’t be changed in Interfolio:

Personal Information 

  • First name 
  • Middle initial 
  • Last name 
  • Web profile 

Contact Information 

  • Office number** 
  • Office building** 
  • Email 
  • Work phone 

**Due to all of the moves, instructors can contact the Help Desk to have these changed in Workday. 

Current position 

  • Current academic rank 

Teaching: Scheduled Teaching

  • Course information
  • Cannot add/delete courses

Teaching: Internships, Directed Study, and Tutorials

  • The information in this section is view only 

If something looks okay in Workday but not in Interfolio, it is possible that the sync between Interfolio and Workday has not been run recently. It is run weekly so, if after a week your information is still not displaying correctly, please contact learningdesign@bentley.edu 

Have more questions? Want to learn more?