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Residential Student Off-Campus Isolation

We’re sorry that you have tested positive for COVID-19. We’re sure that was not the information you were hoping for. Please know that we at Bentley University have a plan in place to help keep you and the community healthy.

If you choose to complete your isolation period off campus, you are welcome to do so. Keep in mind that you should remain isolated from any other people (including family members). Anyone you spend time with during your isolation period is at risk of contracting COVID-19. They may also be considered a close contact and be required to quarantine.  

What happens next? 

Residential Isolation


Collecting a list of close contacts
  • You will be asked to provide a list of close contacts from the 48 hours prior to your positive test or symptom onset, whichever came first. 

  • A close contact is someone with whom you were within 6 feet (whether masked or unmasked) for a cumulative total of 15 minutes while indoors over a 24-hour period.

  • Any close contact who is fully vaccinated will NOT be required to quarantine. They will instead be asked to monitor for symptoms for 14 days.
  • This information is vital to the health and safety of our campus populations and you are expected to cooperate with this process. The intention in gathering this information is to help quickly prevent the spread of COVID-19 to others. We are not asking for this information in order to get you or anyone else in trouble.  

Waltham Board of Health (WBOH)
  • You need to answer these phone calls! Not cooperating with the WBOH may result in referral to the conduct system.  
  • The WBOH is who determines your isolation dates and ultimately releases you from isolation. Please cooperate with them in this process.
  • Each case managed from the WBOH has a different contact number. If you need to reach them with questions, call the number that your original WBOH call came from.
  • The WBOH will not ask for sensitive information like your social security number.
Packing for your move to isolation off campus
  • Please pack anything you think you may need for your isolation period. 

  • You will not be allowed to return to campus until cleared by the WBOH/CTC.


How do you get released from isolation?
  • The WBOH will let you and Bentley know of your anticipated release date.
  • On your release date, the Residential Center will contact you with your release information and help facilitate your move back to your dorm room from isolation housing. 
  • Please be patient. They may be moving a lot of students out of and into isolation/quarantine that same day.
Mail services
  • Mail Services will hold your mail while you are in quarantine/isolation. Should you receive any notifications from Mail Services, please send an email to  to hold your packages.
  • You will be allowed to pick up the items being held at Mail Services once you have been released from isolation. 
Subsequent testing
  • You will be excused from Bentley’s COVID screening test program for 90 days after your positive test.  
  • Cancel all screening test appointments during those 90 days on the Health Portal.
If you have severe symptoms

If you have any severe symptoms, please call your primary care provider or the Health Center immediately. If it is after hours, call University Police (781-891-3131). Examples of severe symptoms include: 

  • Fever over 101F (38.3C) that does not come down within one hour of taking 650-1000mg acetaminophen (also called Tylenol or Paracetamol) 

  • Chest pain/tightness 

  • Difficulty breathing, wheezing or restricted breathing 

  • Inability to speak in full sentences or walk to the restroom without gasping for breath, feeling weak, or needing to rest in order to catch your breath 

  • Uncontrolled vomiting or diarrhea 

  • Extreme lightheadedness, dizziness or fainting. 

We know this is a stressful and difficult situation. We care deeply about your physical, emotional, and mental health. Please know that help is just a phone call or zoom call away.