Skip to main content

Ombuds Office

Ombuds Office

Ombuds Office

The Ombuds Office provides a safe, confidential, informal and impartial place for faculty, staff and students to discuss concerns and actual or potential conflicts and to address them in a positive and constructive way.

A Note to the Community From Ombuds Eliane Markoff

Dear Colleagues, Faculty and Students,

The Ombuds Office at Bentley is here for you. As your ombuds, I am:

  • A confidential channel for communication to others.
  • A trusted source of information to help address issues.
  • An impartial listener to understand your needs and discuss options to help you address issues in a confidential and safe environment.
  • An adviser to facilitate the resolution of conflict among individuals, departments, groups and teams.
  • A guide and coach to empower you to deal directly with others to resolve conflict in a constructive and respectful way.
  • A consultant to identify patterns and trends affecting employee performance and morale and suggest systemic changes when and where warranted.

Eliane Markoff

Discussing issues in a confidential manner allows you the freedom and confidence to explore various options. Once empowered, you will be able to choose what comes next.

You can reach me at or by leaving a confidential message on my voicemail at 781.891.3102. My office is in Room 204 in Smith, though I’m available to meet at a location of your preference. I look forward to hearing from you and helping in any way I can.

Eliane Markoff




Can I Borrow Your Ego Please

Constructive Feedback

Good Conflict