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Ombuds Office

Ombuds Office

Ombuds Office

The Ombuds Office provides a safe, confidential, informal and impartial place for faculty, staff and students to discuss concerns and actual or potential conflicts and to address them in a positive and constructive way.

A Note to the Community From Ombuds Eliane Markoff

Dear Colleagues, Faculty and Students,

The Ombuds Office at Bentley is here for you. As your ombuds, I am:

  • A confidential channel for communication to others.
  • A trusted source of information to help address issues.
  • An impartial listener to understand your needs and discuss options to help you address issues in a confidential and safe environment.
  • An adviser to facilitate the resolution of conflict among individuals, departments, groups and teams.
  • A guide and coach to empower you to deal directly with others to resolve conflict in a constructive and respectful way.
  • A consultant to identify patterns and trends affecting employee performance and morale and suggest systemic changes when and where warranted.

Eliane Markoff

Discussing issues in a confidential manner allows you the freedom and confidence to explore various options. Once empowered, you will be able to choose what comes next.

You can reach me at emarkoff@bentley.edu or by leaving a confidential message on my voicemail at 781.891.3102. My office is in Room 204 in Smith, though I’m available to meet at a location of your preference. I look forward to hearing from you and helping in any way I can.

Eliane Markoff
Ombuds

 

 

Articles:

Can I Borrow Your Ego Please

Constructive Feedback

Good Conflict

Apology