Gaurav Shah is the Director of Academic Technologies overseeing the Academic Technology Center (ATC), Classroom Presentation Technologies (CPT) and Online Programs. He is responsible for researching, evaluating and facilitating innovative applications of technology, concentrating on curricular innovation, research, pedagogy, and related institutional priorities for faculty and students. He is also responsible for managing a staff of 15 professionals, including Instructional Designers, Courseware Developers, Academic Technologists, Web Programmers, Research Consultants and Media and Online Learning specialists.
Prior to being promoted to this role, he served as the Senior Web Projects Manager at the ATC. He was responsible for assisting faculty in all aspects of courseware development and in the selection and integration of appropriate instructional and research technologies. He also assisted with the ongoing planning, development, and implementation of institution-wide information architecture to support academic technology initiatives.Prior to coming to the ATC, Gaurav worked as the Manager of the Center for Marketing Technology (CMT) at Bentley. He was responsible for the day-to-day operations of the CMT, which included managing current technologies and software applications installed at the CMT. He was also responsible for developing and designing programs for Bentley students and faculty, researching new marketing and other related technologies, and integrating them in the undergraduate, graduate and executive programs. Gaurav received his Bachelor’s degree in Commerce from University of Bombay, India, his MBA in Management Information Systems from Bentley, and his MS in Human Factors and Information Design from Bentley and is fluent in Gujarati and Hindi.
Margarita is Manager of Operations for Academic Technology, the Library, and Online Learning. She provides ongoing operational and budgetary support, as well as project management expertise for the various initiatives at the ATC, library, and in Bentley’s hybrid online learning programs. She works extensively in managing vendor relationships as well as with staff from a variety of Bentley’s administrative departments, including Purchasing, the Budget Office, System, Networks, and Telecommunications, Client Services, and Facilities.
Margarita has more than 25 years of administrative experience in higher education, non-profit, and corporate settings. Prior to joining Bentley in 2009, she worked at Northeastern University and Framingham State University. She is an Alumni from the Leadership Metrowest Academy. She holds an M.Ed. from Cambridge College, and is fluent in Spanish.
Molly serves as the Senior Academic Technologist. In this role, she is one of Bentley’s primary LMS administrators and oversees day-to-day support for faculty teaching our face-to-face, hybrid, blended, and online courses. Additionally, Molly serves as the primary administrator for Zoom Web conferencing.
Molly joined the team at Bentley in 2018. Prior to being promoted to her role as the Senior Academic Technologist she served as a liaison to faculty by providing training on tools used in the hybrid program, helped them achieve a seamless teaching experience, and provided tips and tricks on best practices for teaching in this modality. Molly also hired, trained, and managed the student Teaching Assistants (TAs) that provided technical support for faculty to ensure that online and in-class students receive a comparable learning experience.
Molly received her bachelor's from the University of Rhode Island.
Clifton holds the position of Research Consultant. He assists faculty with all aspects of research design and analytics, including observational, experimental and quasi-experimental methods, machine learning and web scraping. He also supports faculty in conceptualizing, developing and executing analysis on both quantitative and textual data for research and presentation.As adjunct faculty, Dr.Chow also teaches courses for the Mathematical Sciences and Management Departments using Tableau, R & Python.
Clifton is fluent in the use of a variety of statistical software that includes SAS, STATA, SPSS, R, Eviews and Python and large database applications such as MS SQL Server or MySQL. He has extensive experience conducting econometric analyses using cross-sectional, panel and time series data employing methods such as Generalized Linear Models, Duration Analysis, ARMA and ARIMA models, discrete Markov models, meta-analyses and machine learning algorithms including data reduction methods and monte carlo simulation. Prior to joining the ATC, he was a health economic outcomes researcher for consulting firms whose clients were federal and state health policy leaders and pharmaceutical and life sciences firms. Clifton holds a Ph.D. in Health Policy and Management from Brandeis University, a M.S. in Applied Economics from Johns Hopkins University, an Ed.M. from Harvard University with a focus on Higher Education Administration and a B.A. from the University of California. In his spare time he teaches dance and serves as a DJ at Dance Union in Somerville and on occasion for the MIT Argentine Tango Club and he is developing a searchable database of music from South America that stretches over a century.
Peter serves as the Senior Academic Technologist. He assists faculty with all facets of the learning management system (Blackboard), e.g., course enrollments, assessments, the grading center, etc. He provides support for additional instructional technologies such as Annoto, Respondus, Qwickly, Ally and more and teaches a variety of faculty workshops. Peter also assists faculty with exploring new instructional technology applications for their teaching initiatives.
Prior to Bentley, Peter has worked with a wide range of instructional, research and academic support technologies throughout his career at several R1 universities and liberal arts colleges. During that time, he has worked as a sciences research support specialist, lab manager, adjunct faculty member, sciences librarian, and most recently for several years at Wheaton College (MA) as an academic technologist and learning management system administrator. He has earned three degrees in the sciences (Ph.D., M.S., B.S.) and an M.L.I.S. degree.
Fred holds the position of Senior Instructional & Research Infrastructure Manager. He is responsible for researching and supporting new server-based software, including virtualization and cloud technologies as well as Bring Your Own Device (BYOD) tools to support faculty and student (undergraduate and graduate, on-campus as well as online) access to academic resources. He dedicates much of his time to designing the architecture for and managing the technical infrastructure of Bentley’s state-of-the-art Trading Room, including its servers, data feeds, data walls, tickers, and PCs.
He also supports the Inter-Library Loan (ILL) system, Ariel, the library’s online/touchscreen collaborative study room systems (Resource Scheduler, RoomWizard), the 3M RFID library security and patron counter gates, high-resolution/high speed scanners, and SAP use in the curriculum.Fred has a BS in Nuclear Engineering from the University of Massachusetts, Lowell. Prior to coming to Bentley, he worked for U Mass, Lowell in a variety of positions including Computer Laboratory Coordinator, Manager of Videoconferencing, and Project Supervisor. Fred also spent three years working in the technical support division of NPC Computer Corporation.
Steve holds the position of Senior Manager of Instructional and Research Video Technologies. He helps faculty produce professional-quality video segments used in instruction, and assists them in capturing and editing video for qualitative research projects. He is facile with a variety of modern technology tools, including streamed audio/video on the web and digital audio/video that can be incorporated into PowerPoint or multimedia applications.
Steve has been at Bentley since 1989, first in the Media Services department, in the positions of Video Production Technician, Assistant Video Producer, and Manager of Video Production. He joined the ATC in 1999. Steve holds a BS in Business Communications from Bentley. He has worked as a freelance producer / videographer / editor on projects for several companies and institutions, among them EDS, Ziff-Davis, New England Medical Center, and Massachusetts General Hospital.
Maria holds the position of Senior Research Consultant. She is responsible for preparing and managing data and assisting faculty on research design, survey design, data gathering methodology, data input, and data analysis. She also supports faculty use of large research databases, such as CRSP, Compustat, and ExecuComp, as well as their use of SAS, SPSS, and other statistical software. Maria joined the ATC in April of 2003.
Prior to joining the ATC, she earned a Ph.D. and an MBA (concentration in Business Data Analysis) from Bentley University. In the course of her studies at Bentley, she used a variety of statistical methods, including linear regression, logistic regression, factor analysis, cluster analysis, ANOVA, time series, etc. Maria holds a BS in Business Management from St. Petersburg Academy of Business (Russia) and is fluent in Russian.
Classroom Presentation Technology (CPT)
Steve serves as the Senior Instructional Online and Media Specialist. He provides technical support for faculty, staff and students taking classes at Bentley. While he is responsible for troubleshooting on-campus classroom related technical issues, he also assists off-campus students with audio, video and other technical issues related to real-time online “hybrid” classes.
He works closely with the Manager of Classroom Presentation Technologies (CPT), The Conference Center (TCC), Directors of Specialty Labs, Client Services, and Network Services to install, upgrade and maintain instructional and presentation technology on campus. Additionally, he develops A/V documentations, identifies and provides immediate response to any equipment failure and oversees/performs unscheduled repair and maintenance of A/V equipment throughout the University.
Steve holds a Bachelors in Accountancy from Bentley University.
Shay’s primary responsibilities include providing technical expertise in the design, installation and ongoing support of Campus Presentation Technology including, assisting in project plans, physical installation, training, and maintaining AV technology equipment on campus.
Shay graduated from Keene State College with a BA in Film Production in 2014. She has worked as a Media Support Technician for Keene State College and as a Media Services Supervisor for Southern New Hampshire University. Shay is also a freelance photographer.
Mark provides technical support of campus technology for faculty, staff and students at Bentley, both on campus and online. His primary responsibilities include supporting and maintaining on-site presentation technologies for all spaces related to teaching and learning, including equipment installed to support the functions overseen by Meeting and Conference Services (MCS) and digital signage systems Mark provides custom and targeted faculty and staff training services, troubleshoots and assists off-campus students with audio and other issues related to real-time online/hybrid classes.
In addition, Mark is also a student employment supervisor responsible for the hiring, training, scheduling and payroll for 10-15 work-study students who assist in supporting the campus a/v infrastructure.Mark comes to Bentley University with over twenty years of working experience in the audio-visual field which has landed him jobs at WJAR TV in Providence, Foxwoods Resort Casino, Hasbro, Pfizer and currently holds a part time weekend position in the Entertainment and Sports Department at Mohegan Sun Casino in Connecticut.