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Information Technology

OneDrive FAQs

How do I sync my "OneDrive - Bentley University" files?
To learn how to sync your "OneDrive - Bentley University" files, follow the instructions for Windows users, here and for Mac OS users, here.

Why do I have both a "OneDrive" folder and a "OneDrive - Bentley University" folder?
Your "OneDrive - Bentley University" folder should be used to store any files related to your work at Bentley.  This "OneDrive - Bentley University" folder is accessed using your Bentley email address and password.
Your "OneDrive" folder can be used to store your personal files but you will need to access this folder using your personal credentials that you obtain from Microsoft.

Why would I want to use "OneDrive - Bentley University" to store my files?
Storing your files in "OneDrive - Bentley University" allows you to access your files from anywhere and on other devices, and unlike your M drive, VPN access is not required.
You also have the option for you to share your "OneDrive - Bentley University" files, both large and small, with colleagues inside or outside the University.

Do I have to save all my files to OneDrive - Bentley University?
You do not HAVE to save all of your files to OneDrive, but it is a very good option.  It allows you to access your files on nearly any computer, tablet, or smartphone from anywhere you have internet access.

Is OneDrive just like Google Drive or DropBox?
Yes, OneDrive is another option for cloud storage. They have a few minor cosmetic and functional differences, but if you know how to use Google Drive or DropBox, transitioning to OneDrive should be very straightforward.  It should also be noted that Microsoft's complete line of Microsoft 365 products have full integration with OneDrive already baked in, making saving and sharing tasks faster and easier than with other cloud-based storage solutions.

How can I recover a file that I deleted from my OneDrive?
Files deleted from your OneDrive will remain in the OneDrive "Recycle Bin" folder for 90 days.  To recover the file, log into https://microsoft365.com and select OneDrive on the landing page.  From there, selecting "Recycle Bin" on the left of the window will show you a list of deleted files.  Right clicking on the desired file will give you the option to restore it to its previously saved location.

What are the "best practices" for sharing documents in my "OneDrive-Bentley University"?
When sharing files through OneDrive, it is recommended to carefully choose your audience.  When sharing files, share them with only those who absolutely must have access to them.  Making files available to the general public without restriction is not recommended.  For step by step instructions on how to share files, please reference the following link.

Can multiple people edit shared OneDrive documents at the same time?
Yes.  For information on collaborating with a OneDrive document, please visit, "Work together on Microsoft documents in OneDrive."

Will the files that I store on my local hard drive still be backed-up?
Yes, the files that you store on your hard drive will still be backed up as they have been through the Connected Backup software that is installed on your Bentley computer.

How large is my "OneDrive - Bentley University" storage?
Your "OneDrive - Bentley University" storage is 1 Terabyte (1TB). For reference, this is approximately 250,000 songs or images.

How do I access my "OneDrive-Bentley University" files from my smartphone or tablet?
OneDrive files are synced automatically between any device where your OneDrive-Bentley University app is installed.  The OneDrive app can be installed on your mobile device through the Google Play Store or the Apple App Store.  To access your Bentley University files, simply install OneDrive to your chosen device, then log in to OneDrive using your Bentley University credentials.  To prevent possible mobile data plan overage charges, ensure you are connected to WiFi prior to logging into OneDrive.  

You can also access all of your OneDrive-Bentley University files by logging into https://microsoft365.com and selecting the OneDrive application from the Microsoft 365 landing page.

Will I be able to keep my OneDrive storage after I graduate?
No.  Bentley's Microsoft Microsoft 365 license does not allow students to maintain their subscription after graduation.