Frequently Asked Questions
When is the virtual Commencement ceremony and what are the details?
The virtual Commencement ceremony will take place on Saturday, August 22 from 10:00 to 11:00 a.m. EDT. On Saturday, the link to view will be posted on the home page of the Commencement website.
Will the virtual ceremony on Saturday, August 22 be recorded?
Yes, the virtual ceremony will be recorded and will be available on the home page of the Commencement website shortly after.
When can I expect to receive my Commencement package and what does it include?
Commencement packages have been mailed and it includes a diploma cover, recognition book, and other spirited items.
The Commencement Office only handles honor cords and included them in these packages, when appropriate. As for additional cords, stoles, or pins, each department or group has been asked to mail these no later than Saturday, August 1.
What hashtag should I use when posting about graduation?
The Bentley community wants to share in your celebration. Please post photos of your viewing parties wearing your regalia and holding your diploma using #BentleyU2020.
Who should I contact if I have a question about my regalia?
For any questions about regalia, please contact our representative, Jim O’Keefe, at email@example.com.
Please note: if you prefer to return your regalia, the vendor's policy states they only accept unopened packages and the refund will not include previous shipping costs.
Who should I contact if I have not received my diploma?
Any questions regarding your diploma, please contact the Registrar’s Office at firstname.lastname@example.org.
I received my diploma, but did not receive a diploma cover. How do I receive one?
Graduates whose degrees were conferred in October 2019 or February 2020 received their diplomas with a cover as they typically do. For graduates who completed their degree requirements in May 2020, they would have received a diploma cover as they crossed the stage. Since these diplomas were mailed from a vendor, they will arrive separately, but please know the university is sending the diploma covers as well. Graduates will receive a package in the mail with this item along with other gifts. These should arrive by the end of July or early August.
Will there be an opportunity for the Class of 2020 to celebrate in person?
We know this is not the ceremony that members of the Class of 2020 dreamed of when they first arrived at Bentley. The requirements recommended by the Commonwealth of Massachusetts limit us to strict physical distancing measures and multi-week quarantine rules for out of state guests. We do understand the importance of celebrating in person to recognize this accomplishment. When circumstances permit, there will be an opportunity for the Class of 2020 to gather and celebrate their achievements.
How do I cancel my hotel reservation at the Westin-Waltham?
If you made a hotel reservation through our advertised group block, you may cancel by calling 888-627-8455.
Why is the August Commencement Ceremony now virtual?
Due to the strict guidelines and limitations for large scale gatherings presented by the Commonwealth of Massachusetts and Center for Disease Control, we do not believe we can safely execute a commencement ceremony for thousands on the football field, or any large space on campus, without losing the integrity of the ceremony.
We researched a variety of scenarios and found all possible options would not comply with the Massachusetts phased reopening guidelines. As the health and safety of our graduates, families and staff is our utmost concern, we have made the difficult decision not to gather in person.