The 2025 Bentley-Gallup Business in Society Report is featured for revealing that 49% of Americans say customer service has gotten worse in the last year.
Senior Lecturer of Management Susan Vroman and Lecturer of Management Jeff LeBlanc co-author a piece that asserts being empathetic is an advantage for those in leadership roles.
Data from the 2025 Bentley-Gallup Business in Society Report is highlighted for revealing that about three-quarters of Americans expect AI to reduce the number of U.S. jobs over the next decade.
Senior Lecturer of Law Steve Weisman discusses recent lawsuits and regulations related to the use of cryptocurrency ATM machines.
Lecturer of Management Jeff LeBlanc authors a piece about young workers and explains they are leaving jobs faster not for higher pay, but for better growth.
Lecturer of Management Jeff LeBlanc offers thoughts on the stereotypes facing Gen Z employees.
According to Senior Lecturer of Marketing Ian Cross, there has been no winner in the court of public opinion when it comes to the Market Basket leadership saga.
Slade Professor of Computer Information Systems Roman Beck explains why he expects more pension funds in the U.S. to gradually adopt blockchain pilot programs.
Associate Professor of Mathematics Noah Giansiracusa writes an op-ed about the pros and cons of personalized pricing and asserts that if two people are charged different prices for the same item, they should know why.
Stanton Professor of Finance Kristina Minnick offers perspective on iRobot’s recent bankruptcy and says it serves as a cautionary tale for the current mergers and acquisitions environment.