Bentley University News

Bentley Professor of Management Mark Davis is an internationally renowned expert who has taught about customer service at Bentley for more than 30 years. Co-author of four textbooks, author of dozens of journal articles, and presenter at dozens of conferences, Davis helped put Bentley University at the center of service and operations scholarship by founding the annual Art & Science of Service Conference. He’s a leading authority on what keeps customers loyal to companies and how companies can provide customers with great experiences.

Do you know the best jobs and careers for MBAs in today’s competitive market? Here are the top five, and the skills you need to get one.

Bentley University Associate Professor of Law, Taxation, and Financial Planning Mystica Alexander has been named the 2017 Charles M. Hewitt Master Teacher by the Academy of Legal Studies in Business, the international organization of professors who teach law in business schools. 

Making the decision to go to college is one of the biggest investments you’ll ever make. That’s why, at Bentley University, we appreciate it when national publications recognize the great value and return on investment a Bentley education delivers. In addition to ranking Bentley 12th in the United States in its new rankings of Best […]

During a lecture sponsored by Raytheon and hosted by the Center for Business Ethics at Bentley University, Johnson shared tips with students on how they can practice earning trust and goodwill in their future careers and how to spot an ethical company when choosing a future employer.

Wilder Teaching Professor and Professor of Finance Donna Fletcher Brown has been awarded the 2017-2018 Dr. Gregory H. Adamian Award for Lifetime Excellence in Teaching. 

Professor of Operations Management Mark Davis, whose research demonstrates the relationship between waiting times and customer satisfaction, has been awarded the 2017-2018 Mee Family Prize for “a lifetime of research excellence.” 

Confidence is high for Amanda Dery MSBA ’16 after completing Bentley’s Master of Science in Business Analytics. How the skills she learned are helping her on the job.

The Wall Street Journal and Times Higher Education named Bentley one of the top 100 colleges in the country in their 2018 College Rankings, highlighting Bentley’s effectiveness in preparing students for successful and rewarding careers.

On Oct. 1, the Catalonia region of Spain held a referendum and voted overwhelmingly in favor of independence. Catalan leaders are deciding whether to unilaterally declare independence - a move that Spain considers illegal. Bonnie Field, Bentley University Global Studies professor and author of the book, Why Minority Governments Work: Multilevel Territorial Politics in Spain, discusses the effects of this political upheaval.