Billing Policies and Applications
Late Payments
Student account balances not resolved by their due date, will be flagged with a financial hold. This financial hold will prevent students from registering for classes, changing their course schedule, participating in senior week activities, the graduation ceremony and from obtaining diplomas.
Accounts with unresolved balances are subject to late payment fees of $100.00.
If a balance remains unpaid the account will be assigned to the Bentley University Collection Department. If an acceptable payment arrangement cannot be reached, the account will be assigned to a collection agency. There are several consequences that accompany that action:
- The account will be reported in a default/collection agency status to the credit bureau. This may prevent the student from obtaining credit in the future.
- The student will be assessed collection fees between 25% and 50% and possible legal fees in addition to the outstanding balance owed to Bentley University.
- Any future classes that the student plans on taking at Bentley University must be prepaid (in full) via certified funds.
Refunds
May One-Week Intensive
First day: May 11, 2026: 100%
Second day: May 12, 2026: 80%
No refund after May 12, 2026
May Three-Week Intensive
First two days: May 11, 2026 – May 12, 2026: 100%
Remainder of first week: May 13, 2026 – May 17, 2026: 80%
No refund after May 17, 2026
Summer Six-Week First Session
First two days: May 26, 2026 – May 27, 2026: 100%
Remainder of first week: May 28, 2026 – June 1, 2026: 80%
Second week: June 2, 2026 -June 8, 2026: 40%
No refunds after June 8, 2026
Summer Six-Week Second Session
First two days: July 7, 2026 – July 8, 2026: 100%
Remainder of first week: July 9, 2026 – July 13, 2026: 80%
Second week: July 14, 2026 – July 20, 2026: 40%
No refunds after July 20, 2026
Summer Ten-Week Session
First two days: May 26, 2026 – May 27, 2026: 100%
Remainder of first week: May 28, 2025 – June 1, 2026: 80%
Second week: June 2, 2026 – June 8, 2026: 40%
No refunds after June 8, 2026
Executive PhD Program
First week: May 12, 2026 – May 18, 2026: 100%
Second week: May 19, 2025 – May 25, 2026: 80%
No refunds after May 25, 2026
Fall Full Semester and Twelve-Week Session
First Week: August 31, 2026 – September 6, 2026: 100%
Second Week: September 7, 2026 – September 13, 2026: 80%
Third Week: September 14, 2026 – September 20, 2026: 60%
Fourth Week: September 21, 2026 – September 27, 2026: 40%
Fifth Week: September 28, 2026 – October 4, 2026: 20%
No refunds after October 4, 2026
Fall Six-Week First Session
First two days: August 31, 2026 – September 1, 2026: 100%
Remainder of first week: September 2, 2026 – September 6, 2026: 80%
Second week: September 7, 2026 -September 13, 2026: 40%
No refunds after September 13, 2026
Fall Six-Week Second Session
First two days: October 14, 2026 – October 15, 2026: 100%
Remainder of first week: October 16, 2026 – October 20, 2026: 80%
Second week: October 21, 2026 -October 27, 2026: 40%
No refund after October 27, 2026
Executive PhD Program
First day: August 31, 2026: 100%
Remainder of first week: September 1, 2026 – September 6, 2026: 80%
No refund after September 6, 2026
If a student’s account is in a 'current’ credit balance status, then a request may be made for a refund up to and including the amount of the credit balance. Bentley does not refund ‘pending’ financial aid or any other ‘pending’ credits that are on a student account.
- All refunds will be issued to the student with the exception of:
- The Parent PLUS Loan calculation described below.
- Embassy and VA overpayments.
- Bentley does not issue refunds to any companies/organizations unless that party provides a copy of written documentation to the student, at the time the funds are issued to Bentley, that states the over payment must be refunded back to the company/organization.
- Student accounts that are on a payment plan are not eligible for a refund until all obligations of the payment plan have been met.
Credit Balance Refunds and the Parent Borrower PLUS Loan
Federal Direct Parent PLUS loan funds are first applied to the student’s institutional charges (tuition, fees, room and board), and, if the parent provides written authorization, other non-institutional charges. Since the student may receive additional unrestricted aid creating a credit refund subsequent to the application of Federal Direct Parent PLUS loan, the refund will go directly to the student.
Any Federal Direct Parent PLUS loan funds in excess of $250 that remain after the aforementioned charges have been paid will be refunded to the parent.
Students must submit a completed refund request to Student Financial Services via Workday student. The Refund Request guide can be found at: https://www.bentley.edu/offices/workday-student
Please be advised:
- If there was a credit card payment made on the account, the refund will be processed back to the credit card.
- If there was a Flywire payment made on the account, the refund will be processed back via Flywire.
- If the credit is due to a personal check payment made on the account, Bentley will wait up to 10 business days for that check to clear before a refund can be processed.
- Refunds will be processed for the total amount available.
Bentley will make every effort to process all refund requests within 5 business days of receipt.
Direct Deposit of Student Account Refunds
Bentley strongly encourages students to provide their bank account information in order to have the credit balance funds deposited directly into their designated US bank account. NOTE: This information is only required at the time the first refund request is made, unless there is a change to the student’s bank account.
Refer to the step-by-step guide for online refunds through Workday here.
Applications
Tuition Refund Application
To appeal tuition charges.
Hold Removal Application
To appeal a registration hold due to a past due balance.