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UX Certificate Program

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If you want to pursue advanced study but can’t commit to a full graduate degree program, a certificate offers an ideal solution. Bentley University’s User Experience Certificate program is one of the oldest and most respected programs of its kind in the country. Building a solid foundation in human factors, usability engineering and project management, this certificate helps participants improve the performance of their product designs while reducing development costs.


Fall 2019 Information Session: Date is TBD.   


Certificate Program:

Courses may be taken individually or applied toward a certificate awarded after completion of nine courses, three of which are required. Human Factors and the User Experience, serve as the foundation for the program although courses can be taken in any order. Participants also complete two other required courses, Usability Testing and Managing a User Experience Group, and six elective courses from a variety of offerings. All courses are offered in person or can be accessed remotely. See our FAQ for questions

For additional information, please contact Shannon Shea at, 781-891-3167

Additional Program Options

In-House Training:

Bentley also offers customized educational opportunities at your work site, at Bentley, or by online conferencing. Faculty may present standard or customized instruction to suit specific corporate and organizational needs. Workshops typically range in length from one day to one week. A group minimum of 15 is required for customized offerings. Sample topics include: Introduction to HCI and the User-Centered Design Lifecycle, Human Factors and User Experience Design, User Requirements and Task Analysis, Customized Usability Boot Camp, User Requirements Gathering, Intro to Rapid Prototyping and UI Design, Internationalization, Usability Inspections, and Usability Testing.

Corporate Partnership:

Larger groups outside of New England can become corporate partners and benefit from low or no cost registrations. To discuss your specific training needs, please contact Bill Gribbons at or 781.891.2926.


Certificate Structure & Courses

Courses are scheduled in a two-day format (Thursday and Friday) from 9am-5pm and may be taken in any order. See Full Course Descriptions

Successful completion of a course is determined by a required post-course assignment as well as attendance of the entire course session. Completion of the certificate requires an average of 3.0 (B) in nine courses. Letter grades are given for this program. Graduates of the User Experience certificate program may transfer the equivalent of six graduate credits to the Master of Science in Human Factors in Information Design (MSHFID) program, and waive two of the MSHFID elective courses. To be admitted to Bentley's McCallum Graduate School of Business (a separate process than the UX Certificate Program), please apply directly to the Graduate Admission Office; you must successfully meet all admission requirements. For additional information on the UX Certificate Program, please contact Shannon Shea at, 781-891-3167

Required Courses (three) *can be taken in any order

  • Human Factors and the User Experience
  • Usability Testing
  • Managing a User Experience Group

Elective Courses (choose any six)

Design Focus:

  • Content Strategy
  • Designing for Accessibility
  • Designing the User Experience
  • Information Architecture in Web Design
  • Prototyping for the User Experience
  • Visualizing Information

User Research and Assessment Focus:

  • Enterprise Experience Design Consulting
  • Ethnography for Work and Design
  • Field Methods and User Research
  • Intro to Service Design and Journey Mapping
  • Managing a User Experience Group
  • Measuring the User Experience
  • On the Go: User Experience for Mobile Devices
  • Qualitative Data Analysis
  • Usability Testing
  • User and Task Analysis
  • User Experience Boot Camp (five-day course)

Human Behavior and the User Experience Focus:

  • Customer Experience
  • Human Factors and Usability Frameworks for Medical Device Design
  • Human Factors and the User Experience
  • Internationalization and the User Experience
  • Measuring User Engagement