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UX Certificate Program

all courses are 100% online until further notice due to COVID

Leaders in the field of UX

Bentley University's User Experience Certificate program is one of the oldest and most respected programs of its kind in the country. The program is designed for working professionals, with maximum flexibility to fit your busy schedule. Certificate program participants join a global network of UX professionals.

Building a solid foundation in behavioral design, user experience research and design, and project management, this certificate helps participants improve the performance of their product designs while enhancing their competitive positioning. Each class contributes to one or more pieces in your UX portfolio.

Instructor at a whiteboard.

Program Structure

Courses may be taken individually or applied towards a certificate awarded after completion of 9 courses, 3 of which are required (Human Factors and the User Experience, Usability Testing, & Managing a User Experience Group.) Courses can be taken in any order, and at your own pace.

Each course is a 2-day intensive on Thursday and Friday from 9 am-5 pm held in-person and online, in a synchronized format. (UPDATE - all courses are online-only at this time due to COVID). Students are given an individual portfolio assignment at the end of each course and will have approximately two weeks to complete it.

Spring 2021 Schedule

Please note that all Spring 2021 courses will be held online-only due to restrictions around COVID-19. 
If you are interested in taking a course on the schedule, know that the course (besides required courses) won't be offered for another year in order to provide a variety of course offerings each semester. Please plan ahead accordingly. Thank you!

UX 922 Usability Testing*
February 4-5, 2021
Instructor: Dan Berlin
Registration Page
UX 964 Content Strategy
April 15-16, 2021
Instructor: Sarah Johnson
Registration Page
UX 929 User Research Methods
February 18-19, 2021
Instructor: Demetrios Karis
Registration Page

UX 953 On the Go: User Experience for Mobile Devices
April 29-30, 2021
Instructor: Allie Miller
Registration Page

UX 928 Visualizing Information
March 11-12, 2021
Instructor: Kirsten Robinson
Registration Page
UX 970 Conversational Design
May 20-21, 2021
Instructor: Todd Chapin

UX 967 Qualitative Data Analysis
March 25-26, 2021
Instructor: Gary David
Registration Page

UX 915 Prototyping the User Experience
June 3-4, 2021
Instructor: Minmin Yang
Registration Page
UX 930 Leading a User Experience Team*
April 1-2, 2021
Instructor: James McElroy
Registration Page

UX 963 Introduction to Service Design and Journey Mapping
June 10-11, 2021
Instructor: Bill Albert & Vandhana Bhaskaran
Registration Page

*Required courses to complete the UX Certificate

Shannon Shea
Program Manager

Talk to the Program Manager

Contact Shannon today to schedule a time during which you will discuss your background, career goals, and alignment with Bentley's top-ranked UX certificate program.

Tom Roux.
Now that I've finished my ninth class, I must say I've really enjoyed my experience with the UX Certificate program. It's lived up to everything advertised and then some. I've learned a lot, met a lot of great, curious, motivated people, and feel the Bentley reputation and network will serve me well in the coming weeks and months as I finish my last two projects, post my online portfolio, and leap into my job search.
Tom Roux
UX Writer, CVS Health

Full Course Listing for UX Certificate Program

Click here to view a list of all UX Certificate program courses, along with course descriptions and outcomes.

In order to complete the UX Certificate, you must complete 9 courses. This includes 3 required courses and 6 electives of your choice. The three required courses in order to be eligible for the certificate are Human Factors and the User Experience, Leading a User Experience Team, and Usability Testing

We put out a Fall and Spring schedule that includes 9-10 courses. We poll active students on what courses they want to see offered and build the schedule accordingly. Our Fall schedule is typically posted by July, and our Spring schedule is posted by the end of November. If you are interested in a course on our schedule, know that the course (besides required courses) won't be offered for another year in order to provide a variety of course offerings each semester.

Registration Details


The course fee is $1,455 per course. Each class has a limited enrollment. Payment is due upon registration.

Organizational & Alumni Discount

Save 10% on registration when three or more participants from the same organization enroll in the same course. Bentley University Alumni, Bentley UX Certificate recipients, and MS HFID active students receive a 10% discount on all of our UX Certificate courses. To receive a discount, please contact Shannon Shea (

Cancellation Policy

Our cancellation policy requires that notice of cancellation must be submitted in writing to Shannon Shea ( No refunds are given for cancellations made less than 14 days prior to the program's start. Bentley reserves the right to cancel any course in the event of low enrollment. Bentley is not responsible for travel costs in the event of a cancellation.

team work.

Courses 100% Online due to COVID in Spring 2021

Our #1 priority is the safety of our faculty and students. After reviewing Bentley University's COVID-19 testing protocol, we have decided it's best for us to host our Spring 2021 courses 100% online for this semester. We have been offering our courses online in a live, synchronous format for the past 30 years and are well-equipped to continue completely online until further notice. 

All courses are normally offered in person or can be accessed remotely, in a synchronized format. Remote students will participate real-time and have access to the class materials beforehand. To receive credit, all students must be present during the full two days of class.