Distinguished Speakers Series Presents Frank Piller, Professor and Director of the Technology & Innovation Management Group at RWTH Aachen University in Germany
The Distinguished Speakers Series, "Service Process Excellence: Enhancing the Customer's Experience", presents Frank Piller, chaired professor of management and director of the Technology & Innovation Management Group at RWTH Aachen University in Germany. His address, "Open Innovation and Services: Services for Open Innovation and Open Innovation for Services," will be held on Monday, February 14 from 2:10 to 3:25 p.m.