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Student Financial Services

FAQ's and How To's

General Student Account Questions

What are the expected costs of attendance?

Please visit our Tuition & Fees page for current rates.

I am a full-time undergraduate student. Why is my tuition rate less than the full-time rate?

In ordered to be considered a full-time student, you must be enrolled in at least 12 credit hours. If you are enrolled in less than 12 credit hours, you are charged as a part-time student and therefore charged for each individual class. Although the current charge may only be for each class, if you plan to enroll in enough courses to bring you to a full-time status, you should adjust the tuition accordingly and pay the anticipated balance. Please note if your financial aid was awarded based on full-time enrollment, your package will be adjusted if you do not enroll in at least 12 credit hours.

Why am I charged an activity fee and/or a technology fee?

The activity fee and technology fee are mandatory fees for all students. The activity fee partly subsidizes events that take place on campus. The technology fee covers software licenses, the use of the Bentley University network, labs and training facilities.

Why am I charged for health insurance?

All students enrolled at least three-quarter time (9 credits for undergraduate and 6.75 credits for graduate) are required to be covered by a U.S.-based health insurance. Please visit our Health Insurance page for additional information and instructions on how to waive out of, or enroll in, the school plan.

There is a past due hold on my account. What does this mean?

Past due holds are placed on delinquent accounts. This hold will prevent students from such things as: registration, obtaining transcripts and/or diploma, and participating in senior week activities (if applicable). If you live on campus and have a past due balance, you may be asked to formally move out of housing prior to the winter break. In additional to a financial hold, past due accounts are subject to late payment fees of $100.00.

What are the "Terms and Conditions of Payment Obligations" that I must agree to each term?

Financial Institutions (including colleges and universities) are required to be transparent with their policies/procedures and requirements. They also require proof that the consumer/student is aware of the policies and their responsibilities. Therefore, Bentley requires that all students registering for classes each semester, (i.e. incurring debt) acknowledge their obligations and the financial policies of the University by agreeing to the terms and conditions. 

Billing and Payment

How will I receive a bill?

Bentley does not generate billing statements. Student account statements are available in Workday Student and Third Party Self-Service along with the access to generate a PDF version of the statement at any time.

More Information

When is my bill due?

Please visit our Costs & Billing page and view the appropriate fact sheet for specific due dates.

What happens if I do not pay my bill on time?

Past due holds are placed on delinquent accounts. This hold will prevent students from such things as: registration, obtaining transcripts and/or diploma, and participating in senior week activities (if applicable).If you live on campus and have a past due balance, you may be asked to formally move out of housing prior to winter break. In additional to a financial hold, past due accounts are subject to late payment fees of $100.00.

If the balance remains unpaid, it will be assigned to the Bentley University Collections Department. If the Collections Department is unable to make acceptable payment arrangements, the account may be assigned to a collection agency with additional consequences. 

My parents (or another party) are responsible for paying the bill. Will they be notified when it's due?

In order for a parent or other party to receive a bill notification, they must be set up with a Third Party Access in Workday. Refer to the Allowing Access to a Third Party job aid.

What forms of payment do you accept?

Please visit our Payment Options page for our available payment options. 

If I drop a class am I eligible for a tuition refund?

Please read the Tuition Refund Policy and if applicable fill out the Tuition Refund Application.

Why isn't my financial aid package listed on the bill?

The billing statement will reflect the financial aid package only if your financial aid file is complete. If required paperwork has not yet been received by the Office of Financial Assistance, your aid will not be listed on the billing statement. Also please note, outside scholarships do not automatically appear on the bill. Please notify the Office of Financial Assistance (ga_finaid@bentley.edu or 781-891-3441) if you are receiving a scholarship other than one granted by Bentley.

How do I download all financial account transaction activity?

Please follow the steps in the attached document to download a transaction summary of all student charges and payments. This information may be helpful for students/parents for 1098-T support.

What does Non-Resident Alien Taxation (NRAT) mean on my bill?

Universities are required to pay tax on behalf on non-resident alien students. Bentley University taxes awards for foreign students at a rate of 14%. The tax is calculated as follows:

Financial award received
Less tuition, mandatory fees, and reasonable cost of books
Equals excess award beyond costs
Times 14% equals Non-Resident Alien Tax

Some countries have a treaty with the U.S. and can claim exemption from the tax, however, students may still be required to file an income tax return regardless of tax exemption status.

Form 1042-S is the tax form issued to students that represents the amount calculated in the formula above.

International students will receive communication from Student Financial Services regarding taxable awards. If your residence status has changed or if you have any questions, please contact Student Financial Services at ga_sfs@bentley.edu or 781-891-2162.

Refunds

There is a credit balance on my account. Will I get a refund?

You may receive a refund if you have a current credit balance on your account. All pending funds must be disbursed to your account prior to the refund being issued. If your account was paid by credit card, the refund will need to be issued back to the credit card. Students must submit a refund request via the Workday Self-Service account. Please refer to the job aid for Student Account Refund Request

Webinars

Live Chat Presentation "Financing your Student's Education" 7/19/22.

Check out our latest Live Chat Presentation "Financing your Student's Education" from 7/19/22. For questions related to your bill please contact Student Accounts. For questions on managing the cost of your education please visit the Financial Assistance website. This includes information about your financial aid package and scholarships.