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Water Service

WB Mason

Account Representative: Gregg Manning

gregg.manning@wbmason.com

508-846-1490

Description of Services Offered: Per a campus-wide agreement, WB Mason provides bottled and plumbed-in water and equipment to Bentley for office water coolers.  The following products have been specified as standards of the institution:

Water products include:

5-gallon water bottles
Hot/cold water bottle dispensing unit
Plumbed-in hot/cold dispensing unit 

How to Get Started

To order new service and equipment, email Procurement and Campus Services at ga_procurement@bentley.edu. You will receive an agreement form that must be completed and returned back to Procurement and Campus Services.
Please fill out all fields except the account number, Procurement will complete that section.

The agreement must be signed by the Cost Center Approver.
Once the agreement is complete, return it Procurement for processing.

Next, contact Gregg Manning to set up the account, if renting equipment, you will need to place a Purchasing Card on file for the monthly rental fee.

To order new service and equipment for purchase (not rental), place the order directly through the WB Mason punch-out in Workday.

Once your account is set up, you can order water and related supplies through Workday using the WB Mason punch-out. No credit card is required for these orders.

You may order as needed; there are no standing orders or minimum quantities required. It is recommended to order only 1–2 bottles at a time. Deliveries will arrive on your regularly scheduled WB Mason delivery days.

Please review the water pricing and available options in the WB Mason Workday punch-out to determine what best meets your needs.

Please email our Client Relations Specialist, 
Brooke Hostetler at brooke.hostetler@wbmason.com
1-800-926-2766 Ext. 5788
Or reach out to them directly from the WB Mason Workday punchout, under My Accounts. 

FAQ's

How to return empty bottles

When placing an order, select Blizzard/Poland Spring Bottle Deposit, 5 Gallon Jug. This can be searched for using the Search Bar or it may be suggested under Consider These Other Products or Customer Also Bought pop-ups when purchasing a new water bottle. Simply enter the number of empty bottles you are returning, and they will be collected on your next scheduled delivery day. There will be no charge for this service when you check out. 

There are no deposits required on water bottles.

How To Cancel Existing Water Cooler Account with Primo Water (formerly known as Ready Refresh)

You can:  Log into your account and reach out to a customer service representative via the chat. 
or
Click this link:  https://www.readyrefresh.com/en/misc/helpCenterContactUs?frompath=reachOutToUs
or
Contact Customer Service:
Phone: 1-800-274-5282

Hours: Monday – Friday, 8 AM – 6 PM (local time)

This process may require some patience, as the provider may offer multiple discounts to try to retain your business.

If you have full water containers, you will need to finish them before they can be picked up along with the equipment.

Please note: Full bottles can be used with the new WB Mason system. However, the bottles must still be returned to Primo Brands in order to receive the $5 per-bottle deposit refund.

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