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Bentley Leadership Breakfast Series

Breakfast and Business Insights

The Bentley Leadership Breakfast series is an opportunity for the local business community to engage in lively discussions on pressing topics impacting today's business leaders. Each 90 minute session will feature an informative presentation by one of Bentley's top business faculty members, engaging questions and answer sessions, and the opportunity to network with like-minded professionals in the area. So join us for breakfast and leave with a new perspective, idea or business connection!

Cost: $20 per seat or $80 for five seats.

Cup of coffee surrounded by drawings of business related charts and icons
Upcoming Fall 2019 Topics
Jim Pouliopoulos
3rd Level Selling: Why Selling is Personal Again
Professor Jim Pouliopoulos

Technology has made sales professionals more efficient in their ability to reach larger number of prospects on a daily basis. However, today’s buyers also use technology to efficiently block the efforts of sellers. Ironically, as technology increased efficiencies for both buyers and sellers it has created a setting that requires more genuine human interactions in the sales process.

Come learn how behavioral profiling can help sellers identify individual buyers’ personalities prior to first contact and adapt sales conversation style for more effective face-to-face and phone-based sales conversations.

Professor Jim “Pouli” Pouliopoulos is the Director of the Professional Sales Program and a Senior Lecturer in Marketing at Bentley University. He is “recovering engineer” turned business educator, workshop facilitator, and keynote speaker.  He is passionate about helping develop the next generation of business leaders through his work at Bentley University.

To Be Rescheduled 

Future Topics

Generational Differences: Truth or Fake News?
Featuring Professor Elaine Walker
Tuesday, January 14, 2020
8:00 - 9:30AM

Inclusive Leadership
Featuring Professor Wiley Davi
Wednesday, February 12, 2020
8:00 - 9:30AM

Implications of Personal Management Style on Leadership
Featuring Professor Susan Vroman
Tuesday, March 3, 2020
8:00 - 9:30AM

Courageous Conversations
Featuring CWB facilitator Yaro Fong-Olivares
Tuesday, April 14, 2020
8:00 - 9:30AM

Recent Topics
Ken Kerber
Mastering the Challenge of Organizational Change
Professor Ken Kerber

Tuesday, October 22, 2019, 8-9:30AM
The most widely accepted methodology for managing organizational change is not well-suited to the pace of change in the 21st century. While many organizations are just now achieving some level of competence with this methodology, an extremely turbulent business environment requires a new, perhaps more challenging approach to thrive on the accelerated pace of change.

Mastering the Challenge of Organizational Change describes:

  • Three major reasons why success rates for organizational change typically range from 35 to 60% and sometimes less
  • Three fundamentally different approaches to organizational change
  • Two important factors that define which approach to change is most appropriate
  • Why today’s most common approach to managing organizational change is not well suited to today’s business environment
Ian Cross
Translating The Voice of the Customer into Business Action
Professor Ian Cross

Tuesday, September 24, 2019, 8-9:30AM
Marketers’ deep understanding of the customer means they are being asked to lead company-wide customer experience programs to drive more engagement with customers and employees.

In this session, Professor Ian Cross, Director Center for Marketing Technology will discuss how you can harness customer understanding and insight to create customer journey maps and better understand how your company can provide more value for customers and improve operations. We will look at 5 key areas:

  • How to focus your organization to understand the customers' point of view 
  • Why it’s important to map customer experience with customers goals
  • Where do you connect with your customer and what are the gaps between touchpoints
  • What should you measure that is actionable and with purpose
  • How to visualize data that resonates across your organization